119 Customer Service Representative Jobs in Madison, WI
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ALL COMFORT SERVICES is Hiring a Customer Service Representative Near Madison, WI
We are looking for talented team members to join our growing company! All Comfort Services is proud to have been serving the Madison area for over 50 years. We provide the best home comfort services & solutions through our commitment to community care and empowering our employees to reach their fullest potential every day. Our Customer Service Representatives play an essential role in representing our brand & helping us take excellent care of our customers in a fast & efficient manner.
The Big Task
Our Customer Service Representatives are compassionate people who excel in exceptional service by demonstrating empathy and showing meticulous attention to customer needs. They handle all inbound calls & make outbound calls as needed to help us take care of as many people as possible.
Key Sub Tasks
- Providing great Customer Service and giving our customers a 5-star experience.
- Answering phones and booking service calls to our dispatch board
- Calling existing customers and members to schedule service visits
- Entering and maintaining detailed notes in electronic customer files/jobs
- Participate in continued professional training
- Other miscellaneous duties as deemed necessary by management
Qualifications:
- Positive, empathetic and team-first attitude
- Dispatch/call center/customer service experience
- Willingness to learn and be coached
- Knowledge of general customer service principles and practices
- Basic computer and data entry skills
- Dependable and reliable
- Interpersonal, communication, listening, problem-solving, multi-tasking skills
- High school diploma or higher level of education
Benefits:
- Health insurance
- Paid time off
- Paid holidays
- 401k Plan with company match
- Employee Stock Ownership Plan
More details about benefits provided if interviewed. Experience with the trades is a strong positive, but not required. This is an entry-level position with opportunities to grow along with our business.
Thank you for your interest in All Comfort Services!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
Specialty Trade in Construction
$33k-42k (estimate)
05/02/2023
05/16/2024
allcomfortservices.com
MADISON, WI
25 - 50
Private
LAURENCE E DAVIES
<$5M
Specialty Trade in Construction
Related Companies
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Communication Skills, Planning, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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