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ABOUT THE COMPANY
Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
Help Desk Manager responsibilities include: Managing the help desk team and evaluate performance, oversee the timely delivery of quality technical support service to clients on a daily basis, recruiting, training and supporting help desk representatives and technicians. This requires both knowledge of the software or hardware systems being supported and effective personnel management skills.
MINIMUM QUALIFICATIONS
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Full Time
Ancillary Healthcare
$92k-117k (estimate)
01/16/2024
05/10/2024
acumenllc.com
MIDLAND, MI
100 - 200
1996
ANDREW KOEHLINGER
$10M - $50M
Ancillary Healthcare
Acumen, LLC works to improve the information provided to policymakers who design and revise welfare, health, education, labor, and business programs at the national, state, and local levels. In conjunction with its affiliated nonprofit firm, the SPHERE Institute, Acumen offers practitioners a powerful policy analysis capability, providing specific, impartial advice and context for policy debates. We are committed to the improvement of public policy through information management, and we have worked with several agencies to develop resources to build their internal databases and self-evaluation... capacity. To supplement internal sources of information, our team has created and utilized all forms of administrative and survey data to produce outcomes relevant for both service providers and funding organizations. Acumen members have experience conveying information and research findings to broad audiences of policymakers, program operators, and other stakeholders. With these interrelated goals and expertise, Acumen, LLC serves the interests of the public, government, business and the research community.
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The job skills required for Help Desk Manager include Help Desk, Customer Service, Problem Solving, Technical Support, Communicates Effectively, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Manager. Select any job title you are interested in and start to search job requirements.