Description

This is a full-time, direct placement for GraVoc Associates, Inc.

Job Summary:

The business development manager prospects for, sells, and closes new business opportunities related to company products and services.

Essential Functions:

• Outbound prospecting of potential customers via phone, email, virtual, and in-person meetings
• Nurturing leads and development of marketing campaigns
• Assist in developing and executing event-based marketing campaigns
• Account Management
• Sales Opportunity identification, discovery, & qualification
• Coordination of solution presentations and demonstrations
• The ability to articulate GraVoc’s strengths and value-added services to customers
• The ability to understand and articulate various practice’s service offerings i.e., Creative Technology, Information Security, Information Technology, and Software Solutions
• The ability to understand and articulate various solution offerings i.e., Enterprise Resource Planning, Customer Relationship Management, Product Lifecycle Management, Manufacturing Execution Systems, Remote Monitoring and Maintenance, Anti-Virus, and associated/affiliated Independent Software Vendor products 
• An understanding of basic computing environments and technologies i.e. LAN, WAN, Client-Server, Cloud, Azure, AWS, Servers, Routers, Switches, Firewalls, VDI, Office 365, Microsoft 365, Dynamics 365, Internet connectivity, etc.
• Business acumen capable of understand all of the aforementioned and applying that knowledge to solve specific business-related problems and issues for a given customer’s use-case scenario
• Quote, Statement of Work, Change Order authoring and delivery
• Collaboration with service delivery teams to create estimates of effort for proposed services
• Elicit, triage, and respond to customer feedback and issues
• Billing and Collections
• Internal (GraVoc) and external (Customer) communications and issues resolution in a consistent, timely, and professional manner
• Contractual agreements review and negotiation, e.g. price, legal terms, project details, scope, and timing
• Identification and allocation of pre-sales resources
• Identification of upsell/cross-sell opportunities to existing customer base
• Understanding of complex B2B sales processes and influences on decision makers and their motivation(s) to make purchase decisions 
• Referral partner identification, relationship development, and management
• Ability to attend professional events and represent GraVoc e.g., Chamber of Commerce(s), Professional Networking, Industry and Trade-show centric events

Requirements

Essential Knowledge and Experience:

• Bachelor of Science degree in Business Administration or a related discipline preferred.
• 3-5 years of relevant work experience (ERP, IT, Info-Sec, Software Development) in an outbound Sales Development or Individual Contributor role.
• Knowledge of and ability to perform associated tasks
• Prospecting
• Nurturing
• Account Management
• Proposal Authoring
• Sales Discovery & Qualification
• Ability to understand and articulate product and services offerings
• Entrepreneurial

Essential Skills:

• Professional, appropriate, and effective verbal and written communication skills 
• Strong organizational and communication skills 
• Ability to work independently
• Highly organized

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.