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Job Description: A Customer Service Representative's (CSR) primary responsibility at ABLE is to possess an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Successful representatives will render a variety of services and knowledge to our customer's regarding the converting industry through application of knowledge of our organization, its services and products.
The CSR interacts with company's customers to ensure we provide and process information that meets ISO standards in response to their needs, inquiries, and concerns about products and services in accordance with the company's guidelines & policies. Expectations for our Customer Service Representatives are not limited to learning and understanding fully our product knowledge, and take ownership of their position including assuming accountability for their work. Listening attentively, solving problems creatively, and using tact and diplomacy to build strong relationships with their team mates, supervisors, and customers is essential.
Duties & Responsibilities:
Recommended Skills & Qualifications:
Full Time
Durable Manufacturing
$67k-86k (estimate)
04/06/2024
04/24/2024
able123.com
ONTARIO, CA
25 - 50
1974
Private
GILBERT J MARTINEZ
$5M - $10M
Durable Manufacturing
The job skills required for Customer Service Representative include Customer Service, Problem Solving, CSR, Products and Services, Written Communication, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.