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Position Summary: Provide Uncompromising and outstanding customer satisfaction as reported from client communications.
Goals
· Build Strong Client Relationships
· Achieve retention rates of 80% and higher for contracts
· Upsell 40% of their book.
· Close 60%-70% of appointments
· Exceeds client expectations on turnover time.
Primary Duties
· Primary Client Contact of assigned accounts and service agreements
· Meets or exceeds site visit requirement’s
· Cross sells and up-sells thru pro-active efforts
· Provides accurate estimates
· Achieve minimum sales requirement’s
· Quickly and effectively solves clients problems
· Promotes a positive work environment
· Participates and helps staff work functions
· Works closely with office staff to ensure smooth running of administrative functions on accounts
· Assists Department and General Manager with implementation of a safe, productive, and profitable work environment
· Assists with training and equipment information
· Follow and enforce company policy
· Be on the lookout for procedural improvements
· Daily Truck inspections done on the spray trucks
Job requirements
· Ability to read contracts and sales to residential customers
· Ability to quote maintance contracts in a manner profitable to A Plus
· Have a valid DL and be able to operate large trucks, equipment, and trailers as needed
· Have good communication skills
· Be able to troubleshoot issues as they arise and evaluate priorities of job routines
Job Environment / Physical Requirements
Outdoor temperature conditions typical of Iowa through winter, spring, summer, and fall
Outdoor exposure to conditions ranging from the sun, heat, wind, cold, snow, rain, etc
Work in a office setting with a computer and reports with no mistakes
Full Time
$64k-86k (estimate)
04/25/2024
05/12/2024
apluslawntn.com
Arlington, TN
<25
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.