Overview

We are seeking a Customer Service Representative to join our team located in Norcross, Ga. You will be responsible for answering inbound and outbound calls and following through on customer inquiries.

• Must have min of 2 years Customer Service Experience and previous optical experience.
• This position is located in Norcross, GA 

9am-5:30pm Mon-Fri

$19.50/hr.

Responsibilities

RESPONSBILITIES INCLUDE:

• Answering inbound and outbound calls and following through on customer inquiries.
• Provide quality customer service by answering outbound customer calls and/or emails and chat,
• Prioritizing and responding to customer questions/concerns,
• Entering orders and/or rework orders
• Answering optical related technical questions
• Prioritize and problem solve customer issues and concerns.

Qualifications

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Must have min of 2 years Customer Service Experience and previous optical experience.
• Flexible to work in different shifts when needed.
• Fast learner and able to adapt in a fast-paced environment
• Detail oriented approach to daily work activities
• Able to work well in a team-oriented work environment
• Positive attitude and willingness to learn

Benefits:

• Employee assistance program
• Life insurance (employer paid)
• 401k Retirement plan with employer match
• Health insurance (voluntary)
• Health savings account (voluntary)
• Dental insurance (voluntary)
• Vision insurance (voluntary)

If you are a detail-oriented individual with a passion for quality, we encourage you to apply for this exciting opportunity. Please also create your profile on 2CCareers.com

2C Workforce Solutions is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic or category protected by federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 2C also does not automatically exclude an applicant or employee on the basis of prior criminal offenses.