Our client, a rapidly growing manufacturer and distributor of chemical products in the Elizabeth region, is seeking a Salesforce Administrator to join their team. You will handle the daily projects and upkeep of our customized Salesforce program which includes rate generation, client tracking, accounting, and more. This is a key role that will impact all areas of the business (sales, service, quoting, finance, etc.) and comes with upside.

Key Responsibilities:

• Salesforce Management: Oversee the daily operations of the customized Salesforce system, ensuring it meets the needs of the business.
• Dashboard Creation: Develop and maintain detailed and visually compelling dashboards to track key metrics for various departments, particularly sales and service teams.
• Service Team Support: Provide robust support to field service teams, ensuring the Salesforce system aids in their efficiency and effectiveness.
• Ticketing Systems: Manage and optimize the integration of ticketing systems with Salesforce, ensuring seamless operation and issue resolution.
• CRM & Sales Support: Ensure the Salesforce CRM effectively supports sales processes, including lead management, pipeline tracking, and performance analysis.
• Customization & Configuration: Customize and configure Salesforce applications, including developing custom objects, fields, and workflows to meet business requirements.
• User Training & Support: Conduct training sessions for Salesforce users, and provide ongoing support to ensure user proficiency and satisfaction.
• Data Management: Maintain data integrity within Salesforce by implementing best practices for data entry, data maintenance, and data hygiene.
• Reporting: Generate and distribute regular reports to stakeholders, providing insights and recommendations based on data analysis.
• Apex Development (Preferred): Assist in the development of custom Apex code to enhance and automate business processes within Salesforce.

Qualifications:

• Experience: Minimum of 3 years of experience as a Salesforce Administrator, preferably in a manufacturing or distribution environment.
• Salesforce Certification: Salesforce Administrator certification is required; additional Salesforce certifications are a plus.
• Technical Skills: Proficiency in Salesforce customization and configuration, with a strong preference for candidates with knowledge of Apex.
• Dashboard Expertise: Proven experience in creating and managing dashboards that provide actionable insights.
• Support Experience: Experience supporting service teams in the field, with a focus on CRM and ticketing systems.
• Analytical Skills: Strong analytical skills with the ability to interpret data and provide strategic recommendations.
• Communication Skills: Excellent communication and interpersonal skills to work effectively with cross-functional teams and stakeholders.
• Problem-Solving: Strong problem-solving skills and the ability to troubleshoot and resolve issues quickly and efficiently.

Job Summary:
We are seeking a skilled and experienced SalesForce Administrator to join our team. As a SalesForce Administrator, you will be responsible for managing and maintaining our SalesForce platform, ensuring its optimal performance and functionality. You will work closely with our sales and IT teams to implement and customize SalesForce solutions to meet our business needs.

Duties:
- Administer and maintain the SalesForce platform, including user management, security settings, data management, and customization
- Collaborate with sales and IT teams to gather requirements and implement SalesForce solutions
- Develop and maintain custom objects, fields, workflows, validation rules, and other SalesForce configuration elements
- Create reports and dashboards to provide insights into sales performance and business metrics
- Provide end-user support, troubleshooting issues, and resolving system errors
- Stay up-to-date with SalesForce updates, new features, and best practices
- Collaborate with cross-functional teams to integrate SalesForce with other systems and applications
- Assist in data migration projects, ensuring data integrity and accuracy

Skills:
- Strong knowledge of SalesForce administration and configuration
- Proficiency in VPN setup and configuration
- Familiarity with load balancing concepts
- Experience working with RESTful APIs
- Solid understanding of IT infrastructure and networking principles
- Proficient in shell scripting for automation tasks
- Knowledge of VMWare virtualization technology
- Understanding of DHCP configuration and management
- Ability to design scalable system architectures
- Strong scripting skills (e.g., Python, Bash)

This is an excellent opportunity for a skilled SalesForce Administrator to join a dynamic team. We offer competitive compensation packages, comprehensive benefits, professional development opportunities, and a supportive work environment. If you are a motivated individual with a passion for SalesForce administration, we would love to hear from you.

Please note that all positions at our company are paid positions.

Job Type: Full-time

Pay: $88,929.21 - $125,097.54 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Compensation package:

• Yearly pay

Experience level:

• 5 years

Schedule:

• Monday to Friday

Experience:

• Salesforce: 2 years (Required)

Ability to Commute:

• Linden, NJ (Required)

Ability to Relocate:

• Linden, NJ: Relocate before starting work (Required)

Work Location: In person