Network Services Manager 20022427

Who We Are…
Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.
What We Do…
The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.
To learn more about our agency, please visit our website at www.drc.ohio.gov
Are You Ready?
We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!

Unclassified Position pursuant to OAC 5120.382.

What You’ll Do:

• Requires thorough knowledge of network support services, digital and cyber security, virtual server environment, active directory and group policy
• Supervises information technology staff responsible for assessing, designing, monitoring &/or maintaining DRC Network and Digital Security domains
• Supervises subordinate supervisor staff as required
• Stays abreast of new technologies and industry standards and or risks (e.g., security hardware and software) and trains lower-level security staff on same
• Responsible for agency cyber incident response and advises agency on all cyber security events and risks within the enterprise
• Directs and oversees activities of units involved in Network and Security and monitors unit activities
• Participates in long-range planning for purchasing, designing and installing equipment
• Evaluates costs and feasibility of testing equipment and vendor products
• Oversees activities and provides supervision to infrastructure staff
• Develops security response procedures and creates documentation
• Monitors work in progress, provides orientation and trains new staff and/or recommends training seminars/classes for staff
• Assists in preparation of budget
• Works with other IT supervisors and/or team leads to ensure development and standardization of policies and procedures related to desktop and network security
• Responsible for developing and implementing DRC IT policies, establishing, and overseeing infrastructure and operations systems and change methodologies, desktop, and server patching, advising and supporting DRC business units (Education, OPI, Institutions, Operations) in developing secure innovative service and system delivery options
• Implements and monitors administration of network security hardware and software (e.g., ASA Firewalls, Websense Proxies, McAfee)
• Enforces the network security policies, monitoring network for security threats or unauthorized users/access, and responsible for overseeing security audits and/or critical controls security assessments
• Assist with gathering evidence regarding cybercrimes
• Provides direction and/or participates in documenting and communicating problem resolutions with other information technology staff
• Responds to incidents on a 24 hour basis
• Attends meetings, trainings and conferences and may give presentations and conduct training

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Technical Skills: Information Technology
Professional Skills: Listening, Flexibility, Adaptability, Attention to Detail

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Knowledge of computer science, electronics, electronic data processing or related field; microcomputer network hardware, software & operating systems & procedures; network administration/network technology; installation, repair & maintenance of telecommunications &/or electronic data processing equipment; inventory control & agency purchasing/billing procedures; employee training/development; supervisory principles/techniques. Skill in operation of computer & peripheral equipment & keyboard operations; use of electronic testing equipment (e.g., protocol analyzer, line analysis computer) & hand tools.Ability to comprehend extensive variety of technical material; define problems, collect data, establish facts & resolve technical problems; cooperate with co-workers on team projects.

Helpful Tips

Application Procedures:

In order to be considered for this position, you must apply on-line through this posting website. (We no longer accept paper applications.)

• When completing your on-line Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting.
• We cannot give you credit for your qualifications, experience, education and training in the job selection process if you do not provide it in your on-line application.
• You can check the status of your application by signing into your profile on this website.
• We will communicate with you through the email you provided in your profile and job application. Be sure to check your email often.

If you require a reasonable accommodation for the application process, please contact the Human Resources Office so proper arrangements can be made. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to an assessment and/or interview.

You Also Need to Know

The Ohio Department of Rehabilitation and Correction is a tobacco-free workplace.

The State of Ohio is a drug-free Workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, positions may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Pre-Employment Drug Testing:

All final applicants tentatively selected for this position will be required to submit to urinalysis to test for illegal drug use prior to appointments. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana.

Pre-Employment Background Investigation:

The final applicant selected for the position will be required to undergo a criminal background check. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

The Ohio Department of Rehabilitation and Correction is prohibited from hiring:

• Individuals under a federal or state weapons disability if the position requires firearms certification/recertification and use;
• Individuals who have engaged in sexual abuse in a prison or other confinement facility; have been civilly or administratively adjudicated, or convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, implied threats of force, or if the victim did not or was unable to consent;
• Individuals convicted of soliciting or providing support for an act of terrorism, terrorism, or money laundering to support terrorism;
• Individuals who have been convicted of or pled guilty to a felony where a direct correlation exists between the position and prior criminal behavior. (example: individuals convicted of a felony involving fraud, deceit, or theft from holding a position that has substantial management or control over the property of a state agency.)