Job Overview. We are seeking a dedicated Service Manager to oversee and coordinate our service operations. The Convention Service Manager will be responsible for preparing all event documentation and coordinating with various departments to ensure consistent, high-level service throughout pre-event, event, and post-event phases according to the BEO. Responsibilities. Lead and support Utility Staff. Conduct regular floor tours to maintain optimal ...
Overview. We are seeking a highly motivated and experienced Convention Services Manager to join our team. As a Convention Services Manager, you will be responsible for overseeing the delivery of exceptional customer service and ensuring the smooth operation of our service department. If you have a passion for providing excellent guest services and possess strong leadership skills, we want to hear from you. Duties. Manage and supervise a team of s...
The purpose of this position is to direct the day-to-day operations of the hotel and convention center banquet and catering departments. This individual oversees all banquet and set-up/audio visual team members in the execution and service of in-house and off-site catered events. This position is responsible for directing supervisors and team members and cooperatively working with the Food & Beverage Director, Executive and Banquet Chefs, and the...
The purpose of this position is to direct the day-to-day operations of the hotel and convention center banquet and catering departments. This individual oversees all banquet and set-up/audio visual team members in the execution and service of in-house and off-site catered events. This position is responsible for directing supervisors and team members and cooperatively working with the Food & Beverage Director, Executive and Banquet Chefs, and th...
The Convention Services Manager sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team. The Convention Services Manager is responsible for coordinating meetings, conventions and other special events that are booked through the sales department. The Convention Services Manager synchronizes the needs of the group con...
JOB SUMMARY. Prepares all event documentation and coordinates with group sales and/or catering sales, hotel departments, and customer to ensure consistent, high-level service throughout pre-event, event, and post event phases of hotel events. Ensures all hotel events have a seamless turnover from sales to service back to sales. Establishes opportunities to maximize revenue opportunities by upselling and offering enhancements to create outstanding...
JOB SUMMARY. Prepares all event documentation and coordinates with group sales and/or catering sales, hotel departments, and customer to ensure consistent, high-level service throughout pre-event, event, and post event phases of hotel events. Ensures all hotel events have a seamless turnover from sales to service back to sales. Establishes opportunities to maximize revenue opportunities by upselling and offering enhancements to create outstanding...
Primary Responsibilities. Coordinate all aspects of convention or event planning, from initial consultation to final execution. Work closely with the Sales Managers to ensure client satisfaction. Upon turnover, review important information in sales contract with client via turnover letter. Maintain strong client relations and ensure that all conference specifications are communicated and executed properly for a successful meeting experience for t...
. JOB SUMMARY. Prepares all event documentation and coordinates with group sales and/or. catering sales, hotel departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of hotel events. Ensures all hotel events have a seamless turnover from sales to service back to sales. Establishes opportunities to maximize revenue opportunities by upselling and offering enhancements to create out...
. JOB SUMMARY. Prepares all event documentation and coordinates with group sales and/or catering sales, hotel departments, and customer to ensure consistent, high-level service throughout pre-event, event and post event phases of hotel events. Ensures all hotel events have a seamless turnover from sales to service back to sales. Establishes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstandi...
REPORTS TO. . . Director of Conference Service. . Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities. 2.Communicate with sales, front office and reservations in order to coordinate and mon...
