The Highlands at Wyomissing is Hiring a Resident Liaison Near Reading, PA
Essential Functions:
Answer all resident phone calls.
Check Dining Order email.
Map out and confirm all reservations.
Respond to any resident messages.
Charge all to-go and room service orders in Meal Suite.
Assist supervisor with any necessary paperwork.
Assist with to-go and room service orders as needed for lunch & dinner service.
Assist supervisor in dinner service set up of Dining Rooms.
Serve as Hostess for Evening meals.
Assist with order taking and gathering of all Market Orders.
Ensures cleanliness in all dining areas and service areas.
Ensures all food is labeled and dated correctly according to state standards.
Responsible for all sanitation checklists in kitchens and dining rooms.
Operates reporting systems, including inputting counts for tracking purposes.
Assist with end-of-the-month resident billing.
Keeps confidential information safe and not divulged to other parties.
Upholds food safety standards and consistently follow handwashing, glove usage, and hair net standards.
Assists with development and implementation of resident events.
Demonstrates interest in learning additional aspects of the job and offers suggestions to improve workflow.
Position Type/Expected Hours of Work:
This is a part-time position from the hours of 9:30 am - 6:00 pm in a health care facility that is open 24 hours a day, 365 days a year. Rotating shifts, as well as weekends, holidays, and work during inclement weather, will be required.
Travel:
Limited travel is expected for this position
Education and Experience Requirements:
High School Diploma or GED
1-3 Years of administrative experience preferred
Certification and Licensure Requirements:
Valid Pennsylvania Driver's License and acceptable Motor Vehicle Record Check (MVR)