The General Manager position oversees New and Used Sales, Financial Services, and After-Sales, which includes Service, Parts, and Collision. This role drives the performance of the store by attracting, developing, and retaining great talent and creating an exceptional buying and ownership experience for our customers. This position interacts daily with customers, store associates, regional and market leadership, manufacturer representatives, and vendors, just to name a few.

Responsibilities:

• Setting a clear vision and goals for the store to achieve targeted performance in all areas of the business
• Engaging and motivating the team to achieve key goals, performance expectations, and best practice processes
• Attracting, developing, and retaining the very best talent for the store
• Creating an exceptional customer experience to drive customer loyalty
• Developing and maintaining productive relationships with manufacturer partners
• Analyzing the business to determine shortfalls and developing action plans to improve performance.
• Driving the business through a high level of involvement in the day-to-day operations

The performance of a General Manager is measured by achieving:

• Targeted unit sales and profit in all business areas
• Targeted expense management
• Targeted Associate retention
• Targeted Customer Satisfaction Index

Qualifications:

• High School diploma or equivalent
• Automotive retail General Manager experience
• Experience with automotive software such as CDK
• Ability to set and achieve targeted goals
• Proven ability to attract, develop and retain great talent
• Strong financial and business acumen and the ability to drive revenue and profitability
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

NextStep Recruiting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or sexual orientation. In addition to federal law requirements, NextStep Recruiting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.