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Job : Helpdesk Help Desk SupportTech
Location : Jackson MS
Consultant payrate : $35 / hr on W2 (All Inclusive)
The Mississippi Department of Education has acurrent goal for every community to effectively use a WorldClassData System to improve student outcomes.
This goal has an outcometo increase the availability of quality data to drive decisionsthat improve student outcomes. We are planning to satisfy this goalin part by modernizing our current student information system alongwith improving the quality of data in connected systems.
This willinclude webbased application development and creation of dashboardsand reports that will improve access accuracy and ease of use forall stakeholders.
Selected candidates rolewill focus on providing all levels of support to our customer baseboth remotely and onsite. Candidate will be the initial point ofcontact with end users requesting IT Support.
Ideal candidate hasexperience in DesktopLaptop repair and troubleshooting softwareinstallation hardware implementation and active directoryadministration.
Candidate must also have experience providingremote assistance using various platforms and must be experiencedwith providing support for O365 Applications.
Must be good atorganizing prioritizing and planning. Candidate must be able toupdate and maintain Help Desk records in accordance withestablished support procedures.
Candidate must also have excellentcommunication skills.
Three (3) referencesof submitted candidates required. Please provide the followinginformation. Must submit with resume.
First / last name ofreference
Title
Company Name
Jobtitle of contractor while reporting to thissupervisor / manager
Telephone number
EmailAddress (if available)
Last updated : 2024-05-08
Full Time
IT Outsourcing & Consulting
$54k-67k (estimate)
05/09/2024
06/21/2024
my3tech.com
Pierre, SD
<25
IT Outsourcing & Consulting
The job skills required for Help desk support include Troubleshooting, Help Desk, Active Directory, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk support positions, which can be used as a reference in future career path planning. As a Help desk support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk support. You can explore the career advancement for a Help desk support below and select your interested title to get hiring information.