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BALISE
Springfield, MA | Full Time
$45k-56k (estimate)
1 Week Ago
BALISE
Springfield, MA | Full Time
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BALISE
Springfield, MA | Full Time
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Pep Boys
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Customer care specialist
BALISE Springfield, MA
$45k-56k (estimate)
Full Time 1 Week Ago
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BALISE is Hiring a Customer care specialist Near Springfield, MA

Job Details

Job Description

Business Development Coordinator

As a BDC Rep, you will use your computer skills, product knowledge, and outgoing personality to generate business through our online channels and book appointments.

Job Description :

  • Understands automobiles by studying characteristics, capabilities, and features; comparing competitive models; inspecting automobiles.
  • Managing internet inquiries through dealership website and other online channels.
  • Setting up customer appointments for sales department.
  • Follow through on customer leads and build relationships with clients to close sales
  • Grow internet sales business and expand current customer base; measured through monthly online percentage.

Environmental & Physical Requirements :

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear.

While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight or exert a force up to a maximum of 25 pounds

Benefits Include :

  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off
  • Employee discounts on service, parts, and vehicles

Qualifications

  • Ability to follow through on leads and close sales
  • Excellent Verbal and non-Verbal communication
  • Positive, can-do attitude
  • Team-oriented
  • Call Center experience not required, but preferred
  • Must be able to work weekends
  • Last updated : 2024-05-12

Job Summary

JOB TYPE

Full Time

SALARY

$45k-56k (estimate)

POST DATE

05/14/2024

EXPIRATION DATE

08/11/2024

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The job skills required for Customer care specialist include Call Center, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer care specialist positions, which can be used as a reference in future career path planning. As a Customer care specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care specialist. You can explore the career advancement for a Customer care specialist below and select your interested title to get hiring information.

If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Specialist job description and responsibilities

Analyze customer complaints and provide appropriate corrective actions.

01/14/2022: Sumter, SC

Assist directly or route customers to the appropriate personnel for assistance.

02/25/2022: Tuscaloosa, AL

Ensure to provide excellent customer service through phone, e-mail, chat, etc.

02/28/2022: Raleigh, NC

They are responsible for responding to the escalated tier of customer calls and quality assurance measures.

01/07/2022: Buffalo, NY

As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.

03/06/2022: Brownsville, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Specialist jobs

A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.

12/17/2021: Milwaukee, WI

Aside from the skills, customer care specialists should also have emotional strength.

02/02/2022: Santa Maria, CA

Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.

12/17/2021: Boca Raton, FL

Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.

03/13/2022: San Antonio, TX

Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.

01/30/2022: Terre Haute, IN

Step 3: View the best colleges and universities for Customer Care Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College