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POCONO MOUNTAINS
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Front desk
POCONO MOUNTAINS San Francisco, CA
$35k-46k (estimate)
Full Time 3 Days Ago
Save

POCONO MOUNTAINS is Hiring a Front desk Near San Francisco, CA

The best CSRs are genuinely excited to helpcustomers. Theyre patient empathetic and passionatelycommunicative. They love to talk.

Customer service representativescan put themselves in their customers shoes and advocate for themwhen necessary. Customer feedback is priceless and these CSRs cangather that for you.

The target is to ensure excellent servicestandards respond efficiently to customer inquiries and maintainhigh customer satisfaction.

Responsibilitieslist :

  • Manage large amounts of incomingcalls
  • Generate salesleads
  • Identify and assess customers needs toachieve satisfaction
  • Build sustainablerelationships and trust with customer accounts through open andinteractive communication
  • Provide accuratevalid and complete information by using the rightmethods / tools
  • Meet personal / customer serviceteam sales targets and call handlingquotas
  • Handle customer complaints provideappropriate solutions and alternatives within the time limits;follow up to ensure resolution
  • Keep records ofcustomer interactions process customer accounts and filedocuments
  • Follow communication proceduresguidelines and policies
  • Take the extra mile toengagecustomers

Requirements :

  • Provencustomer support experience or experience as a Client ServiceRepresentative
  • Track record of overachievingquota
  • Strong phone contact handling skills andactive listening
  • Familiarity with CRM systemsand practices
  • Customer orientation and abilityto adapt / respond to different types ofcharacters
  • Excellent communication andpresentation skills
  • Ability to multitaskprioritize and manage time effectively
  • Highschooldegree

Qualifications

  • CustomerService
  • ProductKnowledge
  • QualityFocus
  • ProblemSolving
  • Last updated : 2024-05-26

Job Summary

JOB TYPE

Full Time

SALARY

$35k-46k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

08/25/2024

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The job skills required for Front desk include Customer Service, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front desk positions, which can be used as a reference in future career path planning. As a Front desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk. You can explore the career advancement for a Front desk below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk job description and responsibilities

Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.

01/31/2022: Indianapolis, IN

Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.

01/25/2022: Jackson, MS

Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

12/13/2021: La Crosse, WI

Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.

01/23/2022: Fairbanks, AK

Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.

02/18/2022: Gainesville, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk jobs

Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.

01/25/2022: Winston Salem, NC

Learn the Value of Good Presentation.

02/09/2022: Fresno, CA

Allowing employees to experience the service from the other side (that of the customer).

01/24/2022: Fargo, ND

Always meet the expression and unspoken needs of their visitors.

01/19/2022: Sacramento, CA

They have the ability to continuously learn and grow.

02/03/2022: Mobile, AL

Step 3: View the best colleges and universities for Front Desk.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College