ESSENTIAL FUNCTIONS. Paralegal duties including interviewing clients in order to prepare responses to discovery, preparing and sending out subpoenas, organizing document responses, obtaining public records. Photocopying & faxing. Extensive filing, including the creation of new filing systems. Assist with special projects as needed. Litigation support including preparing documents for court filings. Greet existing and potential clients of the law ...
ESSENTIAL FUNCTIONS. Safeguard tenant/client and agency monies and be accountable for check security policies. Ensure the accuracy of and enter initial and ongoing intakes and payment plans, rental payments, and program withdrawals in accordance with THC’s goals to decrease homelessness and increase housing retention. Participate in the receipt and administration of tenant/client benefits, and ensure financial accuracy. Conduct rental accounts ta...
ESSENTIAL FUNCTIONS. Provide first line of support to troubleshoot network, hardware, software, and telephone problems. Act as a first point of contact for the Help Desk Support team to start the problem determination process for desktop and network issues. Organize, prioritize, and execute support requests. Document, track, and monitor problems to ensure timely resolution. escalate problems as appropriate. Serve as a liaison to other departments...
ESSENTIAL FUNCTIONS. Assist the Code Enforcement Outreach program (CEOP) / La Voz Manager with the daily operations of the CEOP/ La Voz program and perform Community Organizer duties as required. This position helps to support and train staff and volunteers of the CEOP /La Voz program that steward the daily community walk-in hours. Support in training all CEOP / La Voz program Community Organizer(s), Volunteer Resident Leaders, and Volunteer Pee...
ESSENTIAL FUNCTIONS. Review eviction requests for tenants of THC, ensuring that enough documentation exists to successfully prosecute a Non-Payment or Nuisance Eviction case. Consult Housing Retention Plans, THC’s Rental Database, and THC staff as needed, and in conjunction with Director of Property Management, decide the best course of action for eviction cases. Litigate Unlawful Detainers on behalf of THC, which includes: drafting Nuisance 3-da...
ESSENTIAL FUNCTIONS. Manage a caseload of 45-90 units (Step-Up Hotel Case Manager manages a caseload of 100 units) of formerly homeless single adults, many of whom have mental health disabilities, substance abuse issues and/or medical issues. Assist clients through the recertification process. Conduct outreach visits immediately upon entry to the hotel, in the months following entry, and whenever else needed. Conduct initial and ongoing needs ass...
ESSENTIAL FUNCTIONS. Manage a caseload of formerly homeless single adults experiencing high levels of mental illness and substance use, to help them increase housing retention, prevent homelessness, and provide linkage and referral to appropriate services. Perform intake assessments and evaluation to determine need for Clinical Case Management services. Contribute and provide case consultation support and skill development on as needed basis to o...
ESSENTIAL FUNCTIONS. Answer phone in a professional and helpful manner, take messages, and transfer calls as needed. Greet tenants, staff, and visitors cordially to the hotel and set a hospitable tone. Receive and appropriately direct and/or respond to tenant complaints, work-orders, and other tenant concerns in a timely and efficient manner and with excellent customer service. Ensure security of the hotel by utilizing video surveillance and cond...
ESSENTIAL FUNCTIONS. General Responsibilities. Follow a daily schedule of janitorial duties including, but not limited to, sweeping, vacuuming and mopping floors and stairwells. trash removal. cleaning and stocking all tenant and staff bathrooms. dusting and cleaning windows. and cleaning all common areas. Maintain building interior and perimeter to ensure cleanliness and security. Follow and model building safety procedures at all times, includi...
ESSENTIAL FUNCTIONS. Perform vacant unit turnover and debris removal. Assist with furniture pick-up and transportation. Perform preventive, corrective, and emergency maintenance work which includes, but is not limited to, carpentry, plumbing, and electrical repairs. Organize and prioritize maintenance requests. Oversee building interior and perimeter to ensure cleanliness and security. Respond swiftly to emergencies throughout the building. Order...
Participate in activities as directed by the Community Organizing Manager to meet contractual standards and requirements. Conduct client outreach in SRO residential hotels in the Tenderloin and SOMA neighborhoods. Work with clients to identify, research, and develop solutions to improve issues in their SRO and neighborhood. Work closely and coordinate with department employees to staff “walk-in” hours at the 48 Turk Office and to manage client ca...
ESSENTIAL FUNCTIONS. Work closely and coordinate with the CEOP & La Voz Program Manager on day-to-day tasks and responsibilities with client caseload and follow-ups. Conduct client outreach in apartment buildings and/or privately-owned single room occupancy (SROs) residential hotels on habitability issues. Work with tenants to improve living conditions in designated Tenderloin and SOMA buildings. Educate and assist clients in filing San Francisco...
