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Night Auditor
$30k-36k (estimate)
Full Time 2 Weeks Ago
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Doubletree St Paul Downtown is Hiring a Night Auditor Near Saint Paul, MN

The DoubleTree by Hilton St. Paul - Downtown is proud to be a premier destination in St. Paul. Located in the heart of Downtown it truly connects our guests with all St. Paul has to offer while we provide them with a luxurious stay. Our team members are loyal and dedicated, taking pride in providing our guests with a comfortable, memorable experience.
The Night Auditor position is responsible for assisting with guest and associate requests and concerns in a friendly and positive manner. The incumbent will balance all revenue and settlement accounts nightly, maintain files and reset the system for the next day operations.
ESSENTIAL DUTIES/RESPONSIBILITIES:
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Classify, record, and summarize numerical and financial data to compile and keep financial records.
  • Debit, credit, and total accounts on computer spreadsheets and databases.
  • Reconcile or note and report discrepancies found in records.
  • Greet, register, and assign rooms to guests of the hotel.
  • Verify customers' credit and establish how the customer will pay for the accommodation.
SUPERVISORY DUTIES - None
JOB QUALIFICATIONS
  • You must be 18 years of age or older.
  • Previous Hospitality experience is required.
  • Knowledge of Microsoft Office, Internet, 10-key.
  • High School education is required.
  • Ability to complete Front Desk Agent duties and process night audit in compliance with company policies and procedures.
  • Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.
  • Positive service orientation — actively looking for ways to help people.
  • Ability to demonstrate active listening, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Must be able to complete all duties with or without reasonable accommodations.
PHYSICAL ENVIRONMENT:
  • May stand for long periods of time at desk.
  • May use calculators, keyboards, telephone and other office equipment in the course of normal workday.
  • Stooping, bending, twisting and reaching may be required in completion of job duties.
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
At the DoubleTree by Hilton St. Paul - Downtown, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our team and our community. DoubleTree by Hilton St. Paul - Downtown is proud to be an equal opportunity workplace and is an affirmative action employer.
This employer participates in E-Verify, and following acceptance of any job offer, and start of employment, the employer will provide the federal government Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify is unable to verify your eligibility for employment, this employer will provide written instructions to provide an opportunity to contact the appropriate agencies, and resolve the discrepancy, prior to taking any action against continued employment.

Job Summary

JOB TYPE

Full Time

SALARY

$30k-36k (estimate)

POST DATE

05/08/2024

EXPIRATION DATE

07/07/2024

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The job skills required for Night Auditor include Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night Auditor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Night Auditor positions, which can be used as a reference in future career path planning. As a Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor. You can explore the career advancement for a Night Auditor below and select your interested title to get hiring information.