· Answer user inquiries regarding computer software or hardware operation to resolve problems.

· Oversee the daily performance of computer systems.

· Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

· Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

· Develop training materials and procedures, or train users in the proper use of hardware or software.

· Refer major hardware or software problems or defective products to vendors or technicians for service.

· Enter commands and observe system functioning to verify correct operations and detect errors.

· Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

· Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

· Prepare evaluations of software or hardware, and recommend improvements or upgrades.

· Confer with staff, users, and management to establish requirements for new systems or modifications.

· Modify and customize commercial programs for internal needs.

· Inspect equipment and read order sheets to prepare for delivery to users.

· Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison

Job Type: Contract

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Ability to Commute:

• Minneapolis, MN 55401 (Required)

Ability to Relocate:

• Minneapolis, MN 55401: Relocate before starting work (Required)

Work Location: In person