Description

Summary

The Human Resources Coordinator assists the Human Resources Manager with the general day-to-day functions of the HR department including hiring and onboarding, and recordkeeping. The HR Coordinator is the primary point of contact for job applicants. The HR Coordinator is also a trusted and helpful resource for general HR questions from staff and actively fosters a culture across JFCS that supports open communication, engagement, learning opportunities, recognition, and belonging.

Salary and Benefits Package:

• Approximate annual full-time salary: $50,000-52,000
• Competitive benefits package including medical insurance, 401(k) with match, life and long-term disability insurance, and access to other benefits including vision, dental, and pet insurance
• Work-life balance including a 37.5 hour work week, vacation, wellness time, holidays, paid family and medical leave, flexible schedule, and the option to work some hours remotely

Agency Information:

JFCS is a multi-faceted human services agency with the mission to provide essential services to people of all ages and backgrounds to sustain healthy relationships, ease suffering and offer support in times of need. JFCS is a place where you can put your values to work every day. You will be able to:

• Make a positive difference in the lives of others
• Feel energized to give your best effort and enjoy a healthy work/life balance
• Learn, grow and accomplish new things

JFCS serves and employs people of all cultures and faith traditions and highly values inclusion and diversity. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, disability. AA/EEO

Essential Functions/Approximate Time

Recruitment and Hiring (35%):

• Maintain accurate records of active job openings and received applications in HRIS system
• Manage internal and external job postings and communications with candidates throughout the hiring process
• Partner with hiring managers to review applications, conduct phone screens, and schedule interviews
• Answer questions from candidates relative to policies, benefits, and hiring processes
• Conduct or assist with onboarding and orientation of new hires, including background check processes
• Assist with regular updates to job descriptions to ensure accuracy of position duties

Staff Engagement and Retention (30%):

• Assist the HR Manager with planning and coordination of policies and processes to support high levels of open communication and transparency.
• Help coordinate the performance evaluation and bi-annual check-in processes
• Assist with staff engagement and pulse surveys to build and sustain connections among staff across the agency. 
• Plan professional development learning and training events
• Assist with the organization’s diversity, equity and inclusion initiatives and strategies for staff retention
• Participate as a member of the Recognition Committee

HR Support and Guidance (15%):

• Interact with department directors, supervisors, and other staff regularly to answer questions regarding policies, benefits, or other HR related items. 
• Plan and facilitate bi-monthly All-Staff meetings with HR Manager
• Serve as an initial contact to address staff concerns as necessary; refer more complex questions to HR Manager or Chief HR and Administrative Officer
• Coordinate offboarding processes with appropriate staff; processes may include exit interviews, final compensation details, COBRA, etc.
• Regularly monitor HR team mailboxes

Compliance and Recordkeeping (10%):

• Maintain accurate and up-to-date human resources confidential files, records, and required documents, and help maintain the Staff Handbook and other documentation of policies 
• Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately
• Assist with special projects, audits, and mandatory reports, which may include EEO-1 filings, Affirmative Action reporting, CARF accreditation, 401k audits, and other compliance reviews

Benefits Administration (10%):

• Act as a liaison between the organization and HRIS Benefits service representatives 
• Assist with updating and maintaining benefit guide and open enrollment process
• Process benefits enrollment, terminations, and changes for medical benefits and COBRA administration
• Conduct benefits orientations and provides training on the benefits self-enrollment system
• Assist HR Manager with benefits billing process
• Assist employees with health, dental, life and other related benefit questions 

Other projects and duties as assigned.

Work Environment/Physical Demands

Indoor office environment for most work. Combination of walking, sitting, and standing in an office setting. Frequent written and oral communication. Occasional lifting, stooping, kneeling, or bending. Works with and around others. Daily use of computer, telephone, and other office equipment. 

Additional Information

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Requirements

Experience

• 2 years of HR work experience and/or educational equivalent

Skills and Qualities

• Ability to develop and sustain professional, supportive relationships with employees, supervisors, applicants, etc.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Excellent oral and written communication skills.
• Excellent organizational skills and attention to detail.
• Can-do attitude and ability to work independently.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel), and ability to work proficiently in the organization’s HRIS system (Paylocity).
• Ability to prioritize and handle multiple projects at any given time. 
• Respects and reflects JFCS’s Values: compassion, inclusion, innovation, integrity, and collaboration.