24 Jobs in Chicago, IL
Monstera Talent is Hiring a Customer Service Representative Near Chicago, IL
As a Customer Service Representative, your main responsibility is to handle customer queries and complaints. You will also be asked to process orders and modifications, as well as escalate complaints through various communication channels. To excel in this role, it is essential to remain calm and composed when customers are frustrated and possess proficiency in computer skills.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing the brand’s products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree, or equivalent.
- Ability to maintain professionalism at all times.
- Comfortable using computers.
- Experience working with customer support.
They are eager to speak with qualified candidates as soon as possible.
Take the first step towards an exciting career with us. Apply today and unleash your potential!
Job Summary
Full Time
$42k-53k (estimate)
06/06/2024
12/01/2024
The job skills required for Customer Service Representative include Customer Service, Customer Satisfaction, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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