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The Summit Hotel is Hiring a Director of Sales Near Cincinnati, OH
REPORTS TO: General Manager
STATUS: Exempt
Job SummaryThe Director of Sales is responsible for directing, coordinating, training, and supervising the Sales Managers, Catering Managers, and Sales/Catering Administrators/Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up, and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room revenues and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel’s performance in the marketplace.
Job RequirementsEducation & Experience:
- At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.
- Director experience is required.
- Must have a driver’s license in the applicable state.
- Must be proficient in Windows, company approved spreadsheets, and word processing.
- Long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Must be able to effectively communicate both verbally and written with all level of associates and guests in an attentive, friendly, courteous, and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and associates in an attentive, friendly, courteous, and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with AT Hospitality Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing name tags.
- Comply with AT Hospitality Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
- Supervise, administer, and ensure timely completion of all activities of the Sales Department.
- Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, and Reservations.
- Develop a complete knowledge of company sales policies and SOPs, and ensure knowledge of and adherence to those policies by the sales team.
- Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
- Meet or exceed set goals.
- Operate the Sales Department within established sales expense budget.
- Coordinate group, transient, and catering bookings to maximize profits.
- Responsible for BT accounts to include RFPs, contracts, reports, and relationship building.
- Maintain and participate in an active sales solicitation program.
- Monitor production of all top accounts and evaluate trends within your market and ensure that the Sales Team is held accountable for those accounts within their respective territories.
- Coordinate all non-group transient sales and catering solicitations to maximize overall profits.
- Administer training in the Sales and Catering departments, according to AT Hospitality standards.
- Assist in the preparation of required reports in a timely manner.
- Conduct monthly sales meetings according to AT Hospitality standards.
- Develop quarterly Smart Plans, and review the Smart Plan process with the Sales and Catering Team to ensure that deadlines are met.
- Conduct daily Stand-Up meeting with Sales and Catering team.
- Be familiar with all AT Hospitality sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR), and Banquet and Catering revenues.
- Conduct all Sales and Catering Team Performance Appraisals according to AT Hospitality SOPs.
- Motivate, coach, counsel, and discipline all Sales and Catering department personnel according to AT Hospitality SOPs.
- Review meeting planner evaluations as received to ensure that any problems are rectified.
- Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections.
- Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met.
- Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, and building accounts.
- Monitor the Sales incentive plans and ensure that Sales staff can explain their potential earnings and benefits, and assist in ensuring that incentives are processed and paid according to the specified time period for each plan.
- Ensure that Sales and Catering Managers are planning and executing sales trips as outlined in Smart Plan and in the Sales budget, including preplanning, setting appointments, and executing sales calls.
- Coordinate the preparation of complete and accurate end-of-month reports, according to AT Hospitality SOPs.
- Coordinate preparation of the annual revenue budget.
- Coordinate and direct preparation of the monthly Rooms revenue reforecast for the current and upcoming months and assist in ensuring accuracy within 5% margin of error.
- Meet and greet onsite contacts.
- Abide by Prime Selling Time (PST) and ensure that the Sales Team does the same.
- Understand all GDS systems.
- Develop networking opportunities through active participation in community and professional associations activities and events
- Entertain clients.
- React to negative trends in the market place by implementing blitzes or promotions.
Job Summary
Full Time
Accommodations
$172k-228k (estimate)
05/30/2024
06/19/2024
thesummithotel.com
CINCINNATI, OH
25 - 50
2018
BRUCE FLYER
<$5M
Accommodations
Related Companies
About The Summit Hotel
Just a few minutes north of the Ohio River on the Medpace campus, The Summit Hotel blends artful architecture and thoughtful amenities to provide The Summit's signature guest experience. The city will be at your fingertips with easy access to downtown Cincinnati, the Duke Energy Convention Center, and Cincinnati/Northern Kentucky International Airport (CVG). We will offer 239 carefully appointed guest rooms and suites, underscored with modern dcor and chic comforts to create the ideal atmosphere for business and leisure. Sophisticated amenities will accentuate your stay, including a state-of-t ...
he-art fitness center and yoga studio, an ultramodern library, and free WiFi throughout the hotel. Indulge in handcrafted cocktails featuring the finest local ingredients at the Overlook Kitchen + Bar. Our Market Dining restaurant will offer an unparalleled culinary experience, showcasing chef artistry with an open kitchen design and made-to-order specialties. Both venues will open to a sprawling patio, where you can bask in the soothing Midwest sunshine. Expansive indoor and outdoor meeting spaceincluding a 11,600-square-foot terrace and garden area, as well as a sizable ballroomwill provide a blank canvas for your next intimate or large-scale event. Plan your next gathering in one of the 19 flexible conference or banquet rooms infused with the latest technology and bring your vision to life.
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The job skills required for Director of Sales include Catering, Direct Sales, Communicates Effectively, Problem Solving, Networking, Sales Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Sales. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Sales. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director of Sales positions, which can be used as a reference in future career path planning. As a Director of Sales, it can be promoted into senior positions as a Top Catalog Sales Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Sales. You can explore the career advancement for a Director of Sales below and select your interested title to get hiring information.
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