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The Summit Hotel
Cincinnati, OH | Full Time
$22k-27k (estimate)
6 Months Ago
Host/Hostess: Element Eatery
The Summit Hotel Cincinnati, OH
$22k-27k (estimate)
Full Time | Accommodations 6 Months Ago
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The Summit Hotel is Hiring a Host/Hostess: Element Eatery Near Cincinnati, OH

Host/Hostess: Element Eatery
Job Summary
The Host/Hostess is responsible for ensuring the prompt recognition of all guests and for providing attentive, courteous, and efficient service to guests throughout their dining experience. The Host/Hostess should be able to assist guests with questions about the food hall and the campus.
THIS POSITION IS PART-TIME AND MUST BE AVAILABLE FRIDAY & SATURDAY NIGHTS AND SPECIAL EVENTS
Job Qualifications
Education & Experience
  • High School diploma and/or experience in hospitality or a related field preferred, but not required.
Physical Requirements
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
General Requirements
  • Must be able to effectively communicate both verbally and written, with all level of associates and customers in an attentive, friendly, courteous, and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by associates and customers.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with associates and customers in an attentive, friendly, courteous, and service-oriented manner.
  • Attend all required meetings and trainings.
  • Maintain regular attendance in compliance with AT Hospitality Standards, as required by scheduling, which will vary according to the needs of the property.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
  • Comply with regulations to encourage safe and efficient property operations.
  • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to cross-train in other property related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating customer or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.
Job Qualifications
Fundamental Requirements
  • Greeting guests with a smile as they enter, and providing the highest level of customer service possible.
  • Answering any initial questions.
  • Organizing to-go orders & ensuring they are given out to the correct guest.
  • Must be able to engage with guests.
  • Responding to complaints and helping to resolve them.
  • Knowledge of all food vendors in the building.
  • Helping out with other positions in the facility as needed.
  • Providing great customer service.
  • Following a detailed checklist adhering to company protocols and standards.
  • Help to maintain the cleanliness of the building.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$22k-27k (estimate)

POST DATE

11/27/2023

EXPIRATION DATE

06/13/2024

WEBSITE

thesummithotel.com

HEADQUARTERS

CINCINNATI, OH

SIZE

25 - 50

FOUNDED

2018

CEO

BRUCE FLYER

REVENUE

<$5M

INDUSTRY

Accommodations

Related Companies
About The Summit Hotel

Just a few minutes north of the Ohio River on the Medpace campus, The Summit Hotel blends artful architecture and thoughtful amenities to provide The Summit's signature guest experience. The city will be at your fingertips with easy access to downtown Cincinnati, the Duke Energy Convention Center, and Cincinnati/Northern Kentucky International Airport (CVG). We will offer 239 carefully appointed guest rooms and suites, underscored with modern dcor and chic comforts to create the ideal atmosphere for business and leisure. Sophisticated amenities will accentuate your stay, including a state-of-t...he-art fitness center and yoga studio, an ultramodern library, and free WiFi throughout the hotel. Indulge in handcrafted cocktails featuring the finest local ingredients at the Overlook Kitchen + Bar. Our Market Dining restaurant will offer an unparalleled culinary experience, showcasing chef artistry with an open kitchen design and made-to-order specialties. Both venues will open to a sprawling patio, where you can bask in the soothing Midwest sunshine. Expansive indoor and outdoor meeting spaceincluding a 11,600-square-foot terrace and garden area, as well as a sizable ballroomwill provide a blank canvas for your next intimate or large-scale event. Plan your next gathering in one of the 19 flexible conference or banquet rooms infused with the latest technology and bring your vision to life. More
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