Position Title:

M&E Business Development Coordinator

Senior Leadership Team Leader:

VP Global Meetings, Events & Leisure Sales 

Team Leader:

Sales Manager, Meetings & Events

Team Membership:

Meetings & Events 

Location:

Exton, PA or Remote/Hybrid

Job Status:

Non-Exempt 

Supervisory Responsibilities:

None

Job Summary:

The M&E Business Development Coordinator’s primary objective is to support the outside sales department through the sales process. The M&E Business Development Coordinator is expected to act as a team member and assist sales with projects and duties to meet customer deadlines with speed and accuracy.

Essential Functions:

The duties and responsibilities of a M&E Business Development Coordinator include but are not limited to the following:

Assist in RFP process accompanied by collaboration with M&E Sales Manager.

Maintain and update sales pipeline as needed.

Collaborate on all internal aspects of the sales process, with the M&E Sales Managers and various departments, to increase sales.

Prepare compelling documents in Microsoft Office, including Outlook, Word, Excel, and PowerPoint to advance the sale. 

Assist M&E Sales Manager with creative correspondence to prospective business.

Respond to requests from potential M&E clients for information and deliver online presentations as required.

Utilize CRM for data mining, tracking progress and documenting prospect updates.

Assist in setup/implementation process accompanied by collaboration with M&E Sales Manager and Account Manager.

Responsible for reporting – i.e. Commission (SIP) and Sales.

Performs other duties as assigned.

Competency and Position Requirements

In addition to the Essential Duties and Responsibilities, a M&E Business Development Coordinator is accountable for:

Participating fully as a team member to assist as needed in completing all functions relating to the sales process.

Maintaining a favorable working relationship with all other company employees to foster and promote a cooperative and

harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.

Ability to meet and maintain performance standards defined for a M&E Business Development Coordinator.

Education and Experience Requirements

Bachelor’s degree in Business Administration/Management, Hospitality Management, or related discipline preferred. Work experience should include 1 years’ experience in a sales or sales support role. While not required, experience in M&E or corporate travel management is preferred. 

Proficiency in MS Office, particularly Outlook and Excel, is required. Experience with Customer Relations Management (CRM) system is preferred.

SmartSheet, Concur for Meetings, Deem, Cvent and/or other Meeting Registration Technology experience preferred.

Knowledge and Skill Requirements: 

Ability to exercise good judgment.

Strong written and oral communication skills are required.

Ability to work as a contributing member of the M&E Business Development team.

Ability to recognize opportunities to advance a sale and act upon it effectively.

Persistence and tenacity to pursue the desired end result.

Demonstrated acumen of basic business mathematics. 

Proficiency in Microsoft Office. 

To succeed in this position, M&E Business Development Coordinators must be well-organized, accurate, detail-oriented, professional and courteous.

Physical Factors/Environment:

Working Conditions; Schedule: