About Us:

WIT Transport (Whatever It Takes Transport is a transportation and logistics company with assets based in West Chicago, IL. We specialize in the bulk and flatbed transportation sector. WIT Transport was founded to address a gap in the commodities transportation market that usually operates in an old-fashioned and ineffective way. Traditional commodities transportation companies rely on outdated pricing and operating models that cause delays in pricing and a lack of transparency for the customer into their supply chain. With our investment in technology and innovative approach to business, we offer our customers a unique service that is not available in the truckload market today, and that we think will become the new norm.

We are committed to doing “Whatever It Takes” to serve our customers and colleagues. When we take a load from our customer, we are accountable for delivering it on time and without damage and for giving it an exceptional service that exceeds their expectations from a transportation provider. We have the same standards for hiring as we do for our customers. We expect excellence from our team members. We believe we owe it to our employees to offer them opportunities to succeed and develop personally and professionally.

About the role:

We are looking for a competitive leader who wants to take a hands-on approach with their team. They want to be recognized as one of the best in the industry. This role requires a person with a high level of self-confidence while also having the humility to know their past successes may not be what is needed to accomplish the goals, we have here at WIT Transport. You will be successful in this position if you understand that technical knowledge is just as important as the health of the whole team and avoiding difficult situations or conversations. The Director of Operations oversees and manages our daily sales, operations, staffing, planning, budgeting, compliance. You will be responsible for ensuring the efficiency, profitability, and growth of our operations, as well as maintaining high standards of service and performance. You will report directly to the COO and work closely with other senior leaders and stakeholders including the President.

Responsibilities:

· Research, design, collaborate with the President and COO on development long-term comprehensive logistics plans which drives full utilization of assets, promotes optimal customer service, and meet the Company’s financial goals. Drives 100% full fleet utilization with the team while meeting customer’s service performance requirements

· Workflow creation, refinement, and adhered to by its team.

· Develop and monitor brokerage carrier development and performance

· Rate/Cost analysis and implementation across carrier and customer base

· Ability to coach and develop operations direct reports to further their skills and create a high performance culture.

· Comfortable in fast paced environment and able to lead team through high stress situations.

· Employee hiring, training, development, assessments, management, leadership, and career path plans.

· Direct and assist team in dispatch and brokerage operation

· Develop new logistics services

· Close new customer business and growth existing customer business

· Experience Reviewing and managing a profit and loss statement in coordination with COO and President

· Manage team to hit KPI’s set by COO

• Revenue
• Margin (COS is a combination with Ed) (Broker COS is the Director's responsibility)
• Profit (Operating Expenses are the Director's responsibility)
• On-Time Performance
• 3rd party carrier rate vs. market by market and mode
• Fleet Capacity
• 3rd party Capacity

· Forecast capacity needs and recommend solutions

• Be responsible for customer relationships

Other duties as assigned.

Traits:

• Competitive, demonstrate by being a part of a highly competitive team in sports and throughout their history
• Likes to make wagers, demonstrate how they prepare before making a wager. Do they calculate odds, look at analysis, or something else?
• Overcame Adversity, demonstrate vulnerability to share their adversity, because they have an inner pride about their journey. Also, the adversity was so strong that it changed their outlook of how they want to live their life
• Humility, demonstrate high self esteem and vulnerable enough to admit their own mistakes
• Perseverance, demonstrate the “Whatever It Takes” attitude at work, at home, in public, around their life. We want to understand not only are they WIT, but understand is their a stopping point.
• Self-Confidence, demonstrate high emotional intelligence by showing how they value the people in their life. Be very specific with why the person values these people. Demonstrate they build trusting relationships fast!!! They know how to develop trust.
• Instigates Conflict (Refiner), demonstrate how they want to solve all the problems in order of importance for measured results now, in 1 week, 6 weeks, and a year from now. Issues come and pass, while relationships in the team are every day. Typically an instigator of conflict is a good Refiner.
• Inventor/Problem Solver under stress, demonstrate how one creates new ideas, discerns solutions and outcomes while under stress. Has the person dealt with an emergency situation.
• Aggressive (Builder), demonstrates the need to push forward while showing discipline to know when to hold back for the moment. Typically aggressiveness also ties to being a Builder.
• Need to be the Best, demonstrates the ability to understand the value of criticism and accept harsh while honest criticism from their managers, peers, and employees.

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus opportunities

Education:

• Bachelor's (Preferred)

Experience:

• Transportation management: 7 years (Preferred)

Ability to Relocate:

• West Chicago, IL 60185: Relocate before starting work (Required)

Work Location: In person