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Field Operations Manager
$90k-112k (estimate)
Full Time 3 Months Ago
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Window World of Southwest Florida is Hiring a Field Operations Manager Near Fort Myers, FL

Benefits/Perks
  • Competitive, weekly pay.
  • Paid time off.
  • Paid Holidays.
  • Family culture.
  • Medical and Dental Insurance.
Company Overview
Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Job SummaryWindow World Field Operations Manager will have direct oversight of field operations. The Field Operations Manager will work with the Director of Administration to schedule the installation of new windows or servicing installed product. Day-to-day, Operations Manager will manage the installation of windows, doors, siding, supervise the Service Technician and measure. The Field Operations Manager will also troubleshoot product and service issues across departments by clarifying and documenting customer concerns, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer satisfaction. The Field Operations Manager must be energetic, positive with a customer-first mentality to create positive experiences for all Window World customers. Bi-lingual definitely a plus!!
Responsibilities 
  • Manage 4 to 7 installation crews.
  • Manage the Service Technician.
  • Re-measure sold projects.
  • Work with the Senior Production Manager to coordinate the installation of new products; windows, doors and siding.
  • Trouble shoot service issues that cannot be troubleshoot by the Service Technician.
  • Maintain strong knowledge of products, policies, and services of the organization.
  • Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers.
  • Follow standard operating procedures.
  • Prepare installation and service reports for management.
  • Maintain a well-organized and professional workspace.
  • Provide assistance with training and orientation for other team members as assigned.
  • Maintain a well-organized and professional workspace.
  • Provide assistance with training and orientation for other team members as assigned.
Qualifications
  • Five to Seven years of window and door installation.
  • One to Three years of Window or Door Installation management experience.
  • Strong work ethic and detail-oriented.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent customer service skills including active listening, critical thinking, and desire to resolve customer concerns.
  • Accuracy in data entry and proficient typing skills.
  • Effective written and verbal communication skills.
  • Proficient use of Microsoft Word, Excel, and Outlook applications.
  • Phone skills, including familiarity with VoIP or multi-line phone systems.
  • Coachable with the ability to learn new programs and processes.
  • Positive, upbeat attitude and ability to work on a team.
  • Prior experience working with a CRM is a plus.
  • Bi-lingual (Spanish/English) definitely a plus 
Background Check: The candidate must be able to pass a national background check; work history and criminal background check.

Job Summary

JOB TYPE

Full Time

SALARY

$90k-112k (estimate)

POST DATE

01/11/2024

EXPIRATION DATE

05/15/2024

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The job skills required for Field Operations Manager include Customer Service, Installation, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Operations Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Operations Manager positions, which can be used as a reference in future career path planning. As a Field Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Operations Manager. You can explore the career advancement for a Field Operations Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Field Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Operations Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Operations Manager job description and responsibilities

Companies that use field teams to merchandise, market, and sell their products often rely on a field operations manager to organize and optimize their strategy.

02/22/2022: Anaheim, CA

Field operations managers oversee multiple branches or offices, ensuring that operations run smoothly.

03/29/2022: Medford, OR

Field operations managers are responsible for many aspects of construction management.

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To meet these expectations, field operations managers need to be authoritative and capable of leading a team.

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They prepare and oversee the management and allocation of operations budget.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Operations Manager jobs

An Operations Manager Looks for Efficiency.

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Field operations managers also make sure targets are achieved.

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Operations Leaders are Effective at Supply Chain Management.

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field operations managers do more than simply manage field representatives' day-to-day activities.

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Suggest skill development programs

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Step 3: View the best colleges and universities for Field Operations Manager.

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