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Guest Service Representative
Wild Rivers Irvine, CA
$36k-46k (estimate)
Full Time 1 Month Ago
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Wild Rivers is Hiring a Guest Service Representative Near Irvine, CA

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for cashier responsibilities, concierge services, and general guest inquiries. The ideal guest service representative has patience when dealing with guests and a passion for creating a world class customer experience.
  • Handle cash, credit, or check transactions with customers
  • Scan goods and collect payments
  • Ensure pricing is correct
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
  • Make recommendations to guests for services that will enhance their experience
  • Resolve customer complaints, guide them, and provide relevant information
  • Greet customers when entering or leaving establishment
  • Maintain clean and tidy work area
  • Answer customers' questions and get a manager if answer doesn't solve the issue
  • Provide excellent customer service to enhance the guest experience
About ARM CA LLC
Located in the Great Park in Irvine, Wild Rivers is looking to once again establish itself Southern California's premier waterpark! With nearly 30 years of summer fun, we are coming back brand new and bigger than ever. As before, we commit to bring our guests the best, most fun and exciting waterpark experience California has ever seen. This brand new waterpark is built on over 20 acres of land with more than 20 rides, delicious food, and endless fun. You’ll come for a day and stay for the summer. We create lasting memories for you, your friends and your family. At Wild Rivers we are all about delivering an unsurpassed guest experience. It’s about riding rides not waiting in line for them! Season passes are available for purchase to guarantee a full summer of fun. Our goal is for everyone to be able to experience the best rides and customer experience in the newest and best waterpark. We are excited for the years ahead and look forward to welcoming you to our brand new home.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-46k (estimate)

POST DATE

03/15/2023

EXPIRATION DATE

03/31/2024

WEBSITE

riverswild.com

HEADQUARTERS

Logan, UT

SIZE

<25

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The job skills required for Guest Service Representative include Customer Service, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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