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About Whitman-Walker Health
At Whitman-Walker, our commitment to "Community, Caring and Quality" really shines through! Our mission is to be the highest quality, culturally competent community health center serving greater Washington's diverse urban community, including individuals who face barriers to accessing care, and with special expertise in LGBT and HIV care.
4) behavioral healthcare provided through individual and group therapy; and (5) confidential HIV testing and counseling services.
Job Summary
The Client Services Department is WWH's centralized patient interfacing department. Responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care.
This position will be responsible for handling all client-facing duties ranging from scheduling patients for appointments, inputting patient data into eCW, and other related tasks.
Primary Essential Duties
Budget Responsibilities - No direct budget responsibilities.
Management Responsibilities - No direct management responsibility.
Knowledge, Skills, and Talents Required
Education and Experience Required
Core WWH Duties for All
Working Conditions : Working conditions for this position are normal for an office environment.
Physical Demands :
Manual dexterity to type and dial phone.
Whitman-Walker is an equal employment opportunity employer and does not discriminate against applicants, its employees, or former employees based on race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status, and gender identity.
For accommodation in the application process, please contact Human Resources.
Last updated : 2024-02-25
Full Time
$43k-54k (estimate)
02/27/2024
04/10/2024
The job skills required for Client service representative include Customer Service, Scheduling, Microsoft Office, Futures, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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Step 3: View the best colleges and universities for Client Service Representative.