Asst Branch Manager Charlotte , North Carolina A position at White Cap isnt your ordinary job. Youll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

**Job Summary**

Support the talent acquisition, development, and retention of branch sales and operations associates. Adhere to all company policies and procedures. May manage a location in the absence of the branch manager. This position requires operation of a company vehicle or a personal vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

**Major Tasks, Responsibilities, and Key Accountabilities**

* Manages the branch whenever the manager is not present or when the branch does not have an on-site Branch Manager. Assists the manager in developing strategies to drive branch sales and profitability.

* Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with policies, principles, and procedures established by the organization.

* Solves problems at the branch level. Investigates customer complaints involving matters such as damaged items, overcharges, and shipment/delivery delays. Makes necessary resource adjustments. Manages operational branch level problems, including coaching and disciplining associates and investigating inventory discrepancies by running standard and special reports and making adjustments as required. Approves and processes credit memos.

* Serves customers and works at the counter or inside sales function as necessary. Ensures all sales orders are billed correctly and in a timely manner. Schedules staff and analyzes budgets and variances.

* Interviews applicants and makes recommendations to the manager for open positions. Trains associates. Plans, assigns, and directs work. Addresses complaints and resolves problems.

* Implements and applies internal human resources policies and procedures in a consistent manner designed to develop and maintain positive associate relations.

**Nature and Scope**

* Experience provides solutions.

* Ensures that work is performed consistently with company policies and procedures.

* Leads a group or team of support, craft, or lower level professional associates.

**Work Environment**

* Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors.

* Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.

* No travel required.

**Education and Experience**

* Typically requires BS/BA in a related discipline. Generally 5 years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

**Preferred Qualifications**

If youre looking to play a role in building America, consider one of our open opportunities. We cant wait to meet you.

**Recruiter** Sutterley, Brett

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

**About White Cap**

White Cap Supply Holdings, LLC ("White Cap") serves as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets.

White Cap is comprised of multiple brands in the U.S., including Ram Tool, and the Brafasco, Brock White and NCA brands in Canada.

White Cap operates approximately 450 branches across the U.S. and Canada with approximately 9,000 employees and offers nearly 450,000 SKUs to approximately 150,000 customers.

**Preferred Qualifications**

Job ID WCJR-003855

Functional Area Field Operations

**Benefits**

White Cap offers the following benefits to all full-time associates. Benefits for associates covered by a collective bargaining agreement may differ.

* Medical (w/ prescription drug coverage), dental and vision plans

* Employee Assistance Program

* Health Care and Dependent Care FSA (as applicable)

* Life and Accidental Death & Dismemberment Insurance

* Critical Illness, Accident & Whole Life Insurance

* Short and Long-Term Disability Insurance

* 401(k) w/ Company Match

* Adoption and Surrogacy Assistance

* Commuter Benefits

* Tuition Reimbursement

* Paid Holiday, Vacation, Personal Time, Sick Time and Wellness Day