Overview

Envoy Solutions, a diversified distribution company with over $1.5 billion in revenue, is bringing together leading brands from the facility supplies, packaging solutions, and specialty products industries. We’re building a national platform that will enable us to leverage product knowledge, category expertise and local presence to help make buildings cleaner and more sustainable, people safer and operations more productive, every day. Our portfolio of companies includes North American, WAXIE, SEPG, Daycon, North Woods, PJP, and NVISION. Our combined company employs more than 2,300 associates, operates 43 distribution centers, and supports more than 52,000 customers.

At Envoy Solutions, our focus is on creating greater efficiencies and scale, with a high-touch, customer-first approach. We’ve combined the expertise of local consultants and sales teams with a wider portfolio of products and deeper category knowledge. We work both nationally and regionally to ensure responsiveness to the industry’s toughest challenges, and we deliver a more efficient and streamlined distribution model on behalf of our customers.

 At WAXIE, having a strong administrative support staff is essential to running a successful operation. This indivual will perform administrative duties for General Manager, Operations Manager and Warehouse Manager. Serve as backup to customer service and limited buyer duties.

Essential Duties

• Special projects as needed for the General Manager, Operations Manager, and Ops Manager
• Assist in planning employee and customer banquets and activities, meetings or get–togethers. This will include, but not limited to, Employee of the Quarter meeting, the year-end holiday party, summer picnic, sales banquet, vendor meetings, and staff meetings
• Perform the receiving errors, special or custom item orders, and research estimated time of arrival of special orders and proof of delivery.
• Participate as an active member of the safety committee.
• Administer movie and discount tickets.
• Order flowers, fruit baskets, and plants for special occasions.
• Coordinate birthday celebration monthly.
• Provide support to the customer service department during peak periods.
• Oversee the management of expiring products.
• Handle SLOB inventory management.
• Conduct daily reviews of open orders.
• Serve as a backup for billing tasks.
• Act as an IT liaison.
• Compile and organize expense reports.
• Update production reports for the warehouse and fleet, including details on overtime, warehouse activities, and driver-related information.
• Manage cell phone accounts and usage.
• Procure and manage office supplies, including but not limited to office essentials, coffee, business cards, and nameplates.
• Process returns for credit from customers.
• Handle FedEx claims.
• Assist in coordinating building maintenance requirements.
• Provide backup support for operational duties as necessary.
• Perform other assigned duties as needed.

Qualifications

• Previous administrative experience.
• Efficient in Microsoft Word, Excel and PowerPoint.
• Previous AS400 (Aplus) experience preferred.
• Decision making and problem resolution abilities
• Previous WAXIE customer service or warehouse experience a plus.
• Ability to multi-task between several projects.
• Excellent communication and relationship building skills
• Strong attention to detail
• Excellent customer service skills.
• Ability to work with a diverse group of individuals.
• Ability to lift and carry up to 50 lbs.
• High school diploma or equivalent.

This position offers a competitive starting salary and comprehensive benefits program. 

Position pay : $21.00 - $24.50

Envoy Solutions (and its subsidiaries) is an Equal Opportunity Employer. This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.