Job Summary

As a Community Manager (Property Manager), you will oversee the financial, leasing, maintenance, and customer service facets of the community’s operations and will lead a high-performing team to achieve occupancy and income goals. This position will ensure that the community is maintained in a manner consistent with established standards and objectives. Waterton uses Yardi as the property management system.

Your Impact and Job Responsibilities

• Supervise and schedule all associates within the community. Manage the employment cycle, to include: recruitment, selection, hiring, onboarding, training, development, performance management, and coaching. Ensure community is adequately and appropriately staffed.
• Prepare, implement, and meet the annual operating and capital budgets and forecasts for the community. Complete required reports (e.g. weekly, monthly, quarterly, leasing, variance, and capital reports).
• Effectively motivate, engage, and inspire the leasing team to maintain product and market knowledge, implement sales and marketing plans, and meet occupancy goals for the community.
• Oversee accounts receivables to ensure that all rents are collected in a timely manner and manage the demand processes in accordance with local law, including the eviction process when necessary.
• Perform regular property inspections to ensure compliance with established standards regarding the grounds, risk management, safety, cleanliness, and general appearance. Work with the Service Manager to document, identify, develop, and execute preventive maintenance schedules.
• Manage capital improvement projects and run the appropriate bid process for any improvement work. Collaborate with the capital team for significant renovations or unit rehabilitation work.
• Monitor resident selection criteria in accordance with federal and state regulations. Ensure the community adheres to all local and state laws, including those governing Fair Housing, and ensure compliance with applicable ADA and FHAA regulations.

What You’ll Bring- Desired Skills and Experience

• 2 years of experience in property management
• 1 year of leadership experience or equivalent in a residential community setting
• Proficient knowledge of accounting principles and procedures
• Ability to prioritize multiple tasks efficiently
• Excellent customer service skills
• High school diploma or equivalent
• Bachelor’s Degree is strongly preferred!

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including:

• Industry leading 12 weeks paid parental leave
• Competitive compensation and incentive program participation
• Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
• 401K match
• Generous paid time off, volunteer time off, and paid holidays
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
• Commitment to job and career advancement

About Waterton

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to “find the good and leave it better”.

Waterton welcomes all.

Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.