JOB DESCRIPTION

Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports.

Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. 

Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.

Controls expenditures by staying within the constraints of the approved budget.

Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. 

Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals. 

Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests. 

Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.

Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.

Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.

Promotes a positive image of the apartment community and management company.

Capstone Management offers competitive pay for the market. Benefits include medical, dental and Vision and 401K. Includes vacation, sick and personal time off.

Education Requirements

High School Diploma or equivalent

License/Certifications Required

Driver’s License

Bi-lingual Preferred

CRIMINAL HISTORY RECORD

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the "no criminal history" policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations

 DRUG SCREENING

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse.

EOE M/F