Job Description

Welcome to the intersection of energy and home services At NRG, we’re driven by the idea of a smarter, cleaner, more connected future and the possibilities that will bring to the world and to the 7.

3 million customers we serve.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services.

We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

More information is available at or . Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.

Summary :

We have an exciting entry-level position for an HR Specialist to join the HR Shared Services Team. This position is an HR transactional position and will be responsible for HR back-office processes that are core to the HR function.

We are looking for someone who has a passion for the HR function, improving people processes, driving business results, and providing outstanding customer service.

The ideal candidate must be able to multitask, to operate in a high-volume work environment, and have a passion for Human Resources, systems, and processes.

Generally, this role is a Hybrid position working in the Vivint Provo and Lehi office locations. Adjustments in work location and ability to work remotely may be re-evaluated or adjusted.

Essential Job Functions :

HR Administrative Processes provide employee support for HR administrative processes (New Hire Orientation, I-9 / E-Verify, Background Checks, Drug Screens, State and Government Compliance Reporting, employee changes, and transactions).

Customer Service provide front-line employee support by assisting employees with HR-related inquiries and questions. Primarily interacting with employees through our HR email ticket support portal system.

HRIS Administration manage and review employee-related transactions performed in our HRIS system.

Collaboration - Recommend and perform data audits to ensure accurate and compliant records. Work with HR colleagues to solve problems and identify new opportunities to add value.

Project Initiatives Lead and / or participate in projects related to the HR Operations team and / or the business. Recommend and perform data audits to ensure accurate and compliant records.

Process Improvement identify, recommend, and implement process improvements for HR processes and systems. Challenge conventional thinking and processes which may have become outdated.

Find a shorter path to the end goal.

Broad and in-depth understanding of human resources policies and processes.

Ability to work independently and as a team member, strong teamwork and collaboration skills.

Ability to exercise discretion and independent judgment.

Customer service and continuous improvement mindset.

High ethical standards consistent with NRG’s Power Values.

Ability to set priorities and to respond to changing demands from multiple sources on short notice.

Excellent organizational skills & attention to detail.

Strong attention to detail with a focus on data quality.

Proficiency in Word, Excel, PowerPoint and Outlook.

Required Education / Experience

A bachelor’s degree with 1 years of professional experience or equivalent years of experience in Human Resources without a degree.

Human Resources or practical knowledge of multiple human resource disciplines, including HRIS, data management, employee relations, performance management or employment laws is a plus.

Here are some highlighted perks you should ask us about :

Free daily lunch and drinks on site

Paid holidays and flexible paid time away

Employee / Friends / Family Discounts

Onsite health clinic, gym, gaming tables

Medical / dental / vision / life coverage & 24 / 7 Medical Hotline

401(k) Employer Match

Employee Resource Groups

WORKING CONDITIONS :

Last updated : 2024-05-03