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Customer service rep
$35k-44k (estimate)
Full Time 6 Months Ago
Save

Vishay Precision Group, Inc. is Hiring a Customer service rep Near Ontario, CA

As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the difference.

Whether it is in the design and safety of new generations of cars, trucks and planes, or optimizing advanced medical equipment and consumer products, VPG’s deep engineering expertise is making the world safer, smarter, and productive.

Our strategy for creating value begins with driving operational excellence in everything we do. We are building strong brands and management teams, applying manufacturing focus and innovation, expanding our relationships with top-tier Fortune 1000 customers, and allocating capital to achieve aximum returns.

Our investments in product and manufacturing innovation has created an expanded capability to address new and larger opportunities, while increasing our cost efficiencies.

Job Responsibilities

Answer incoming calls, Receives and processes requests for price and lead-time quotes, purchase orders, provide order acknowledgements and invoices to customers as required, expedites orders for new and returning customers, suggest alternatives to customers on stock out items, update order Cancellation log.

Interact directly with the warehouse to ensure proper actions taken by modifying customer ship dates, processing shipment consolidations prior to printing daily picklist to the warehouse to ensure on-time deliveries.

  • Log in and work thru outstanding new leads in CRM system, opportunities, load quotes and apply updates on to new CRM (Sales force Database) to review at least twice weekly.
  • Ensure service information accessible by saving documents on the company share drive making them readily available as required for periodic monthly, quarterly and year-end audits.
  • Proactively handle, follow up, expedite products with business planning / Factories, Help finance clear out customer past due accounts & coordinate customers wire transfer funds prior to release of shipments.
  • EDI access used to retrieve purchase orders, advance shipping notice and extract forecast information.
  • Maintain and updates QAD to reflect customer part number, descriptions, generates new CR minors as necessary for new part numbers and proactively handle follow-ups, expedite product with our business planning / factories, assist finance to clear out customer past due accounts & coordinate customers wire transfer funds prior to shipment releases.
  • Manages communicate and coordinate monthly drop-shipments from our factories to division customers as needed.

Region : North America

North America

Benefits :

  • Company sponsored benefits that include medical, dental, vision, life, AD&D insurance, disability and flexible spending account (FSA)
  • Voluntary benefits such as Critical Illness, Accidental Injury Insurance, Prepaid Legal, Identify Theft Protection, etc
  • Hourly range $22 -$24 / hour
  • Paid vacation and holidays
  • High school Diploma, computer / windows skilled
  • 2 years of related experience
  • Has substantial understanding of the job, and applies knowledge and skills to complete a wide range of tasks.
  • Last updated : 2024-05-03

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

11/21/2023

EXPIRATION DATE

07/02/2024

WEBSITE

bizinfoweb.com

HEADQUARTERS

San Diego, CA

SIZE

<25

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Vishay Precision Group, Inc.
Full Time
$39k-49k (estimate)
Just Posted
Vishay Precision Group, Inc.
Full Time
$72k-90k (estimate)
1 Week Ago

The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

ResourceMFG
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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

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