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VH-MINNEAPOLIS SOUTH INC
Minneapolis, MN | Full Time
$40k-55k (estimate)
9 Months Ago
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Minneapolis, MN | Full Time
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Minneapolis, MN | Full Time
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Hyatt Place Minneapolis Downtown
Minneapolis, MN | Full Time | Part Time
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Minneapolis, MN | Part Time
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America Best
Minneapolis, MN | Full Time
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CSM
Minneapolis, MN | Part Time
$30k-39k (estimate)
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Holiday Inn Express Minneapolis West Plymouth
Minneapolis, MN | Part Time
$30k-39k (estimate)
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La Quinta Inns & Suites by Wyndham
Minneapolis, MN | Full Time
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Minneapolis, MN | Full Time
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North Central University
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Golden Valley Golf and Country club
Minneapolis, MN | Full Time
$43k-54k (estimate)
3 Weeks Ago
Custom Construction Services
Minneapolis, MN | Full Time
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Ultimate LLC
Minneapolis, MN | Full Time
$30k-39k (estimate)
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Rand Tower Hotel - Pyramid Hotel Group
Minneapolis, MN | Part Time
$30k-37k (estimate)
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NFC Amenity Management
Minneapolis, MN | Full Time
$45k-61k (estimate)
2 Months Ago
Front Desk Agent
$40k-55k (estimate)
Full Time 9 Months Ago
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VH-MINNEAPOLIS SOUTH INC is Hiring a Front Desk Agent Near Minneapolis, MN

Description:

TITLE: Front Desk Agent

DEPARTMENT: Rooms/Front Office

REPORTS TO: Front Desk Supervisor/Front Desk Manager

JOB SUMMARY

Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering.

ESSENTIAL FUNCTIONS

  • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel’s Reward Program and provide recognition and benefits to all present members.
  • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
  • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
  • Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
  • Ensure all necessary reports and forms are completed daily.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

  • Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
  • Book reservations for those guests who approach the Front Desk.
Requirements:

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Extensive knowledge of the hotel, its services and facilities.
  • Must have excellent customer relations skills and leadership capability.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must have excellent leadership capability and customer relations skills.
  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

PHYSICAL DEMANDS

  • Must be able to stand and exert well-paced ability for up to 4 hours in length.
  • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to lift up to 15 lbs. occasionally.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Ability to spend extended lengths of time viewing a computer screen.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

AVAILABILITY

This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.

Job Summary

JOB TYPE

Full Time

SALARY

$40k-55k (estimate)

POST DATE

07/17/2022

EXPIRATION DATE

08/21/2023

The job skills required for Front Desk Agent include Front Office, Communication Skills, Leadership, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

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A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

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Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

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