Job Description

We have an immediate opening for a Front Desk Office Administrator!

Monday - Thursday 8am-4:30pm and Fridays 9am-6pm

Pay range: $19-$22/hour

Position Title: Front Desk Office Administrator

Job Duties/Description:

• Greets all callers and visitors in a professional, friendly, and efficient manner.
• Directs customers to the correct department.
• Process all repair orders for the service department, including customer pay, warranty, or internal orders.
  • Accurately process payments for accounts receivable, manage past due accounts, prepare/send monthly statements to customers.
• Perform accurate data entry of accounts payable invoices, vehicle invoices, and other necessary documents.
• Scan and file documents, maintaining an organized records retention process.
• Schedule appointments for the installation of items owed to customers.
• Answer incoming calls, take messages and transfer callers to the appropriate person or department.
• Maintain cleanliness and stock of the customer lounge, ensuring it is well-organized and stocked with guest refreshments.
• Provide general administrative support to all Department Managers, office staff, and owners as directed.
• Perform other tasks as assigned.

Requirements:

• High School graduate or general education degree (GED) required.
• Minimum 2 years of customer service experience.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Ability to maintain a professional and positive attitude at all times.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.