The Club at Golden Valley

Position Title: Front Desk / Administrative Assistant

Status: 25 – 32 Hours Tuesday-Saturday

Hours of Operation are 9:00 AM to 7:00 PM Tuesdays – Fridays and Saturdays: 8 am – 4 pm

Exempt/Non-Exempt: Non-Exempt

Compensation: $22 - $25

Benefits: FT Eligible (30 Hrs) 401k/Match, Vision, Dental, Health, HSA, PTO, Company-paid Life Insurance, Golf Privileges, Lunches Provided

Summary: This person must be a team player and organized individual, providing first-line member/guest/client care. This role is responsible for a variety of tasks related to daily clubhouse operations, customer service, and administrative support.

Key Responsibilities

Front Desk

• Answer all incoming calls promptly and professionally.
• Greet everyone who enters Club and thank each person that leaves the Club.
• Take and manage reservations
• Update member events.

Administrative Support

• Website and member communications.

• Maintain Club member information is accurate and current.
• Input and maintain catering and membership contacts within Salesforce CRM system to ensure records are up-to-date with efficient communication and targeted marketing efforts.
• Conduct tours showcasing the Club in the absence of the Membership Director and Catering Director.
• Data entry as needed.

Qualifications

• Previous experience in administrative support and customer service roles is advantageous.
• Proficiency in Salesforce CRM or similar CRM software.
• Proficiency in Microsoft Word and Excel.