Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Date Posted: Mar 29, 2024
Purpose :
Performs a full range of administrative support duties for a dealership location. Directs phone calls received at the location to the appropriate dealership personnel.
Responsibilities :

• Receives visitors and telephone calls ensuring these individuals are directed to the proper parties within the dealership.
• Direct customer complaints to the appropriate department with a focus on customer satisfaction and customer retention.
• Communicate and monitor TRULAND Equipment location processes to ensure internal and external customer satisfaction.
• Accurately and timely process the daily cash balancing for the location, from counting the revenue, reporting the results, and depositing it in the appropriate financial institution.
• Ensure the integrity of the TRULAND Equipment Accounts Receivable system by accurately and timely processing customer payments and/or deposits.
• Ensure the integrity of the TRULAND Equipment Accounts Payable system by accurately and timely processing the approval of vendor invoices.
• Accurately process intercompany equipment transfers in EQUIP.
• Review purchase orders ensuring information is accurate and submit supporting paperwork to Accounting Department.
• Drafts and produces standard letters and memoranda as requested and prepares documents for distribution.
• Provides administrative support to the sales, parts, and service departments at that location.
• Distributes mail and maintains dealership files.
• Order supplies and run local errands for the store location.
• Control and maintain proper paper flow in the administrative area.
• Maintain a neat, clean, and attractive environment throughout the administrative area of responsibility.
• May assist with calling customers for service inspections and contacting customers with past-due accounts.
• Assist the accounting department with data entry, routine tasks, and special projects as directed.
• Other appropriate responsibilities as assigned by manager.

Certificates/Security Clearances/Other
Experience, Education, Skills, and Knowledge :

• High school diploma or equivalent required.
• Solid clerical expertise.
• General accounting knowledge.
• Excellent customer service skills.
• Experience with Equip and other dealer business systems is a plus.
• Multi-line phone system experience is preferred.
• Strong people and communication skills.
• Ability to use standard desktop load applications such as Microsoft Office.
• Detail-oriented, professional attitude, and reliable.
• Ability to multi-task.
• Ability to operate basic office equipment.
• Willingness and ability to work weekends as scheduled.
• Valid driver's license required.
• Driving record that meets Employer's insurance company requirements.

Benefits for full-time team members include:

• Competitive wage paid bi-weekly
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) plan with company match
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid Holidays
• Company-paid Short-term Disability and Life Insurance Benefits
• Employee Discounts
• Access to additional Voluntary Insurance plans
• Employee Assistance Program
• Company-provided uniforms