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Description
Job Id : 65391
Help Desk Support
Our client is looking for a Help Desk Support person to join their team. This is a hybrid position in Tigard, OR.
This position provides support in the following areas :
Hardware installations.
Software deployment and installation.
Telephone support for all offices. (First Level Help Desk)
Systems inventory tracking.
Key requirements :
Excellent troubleshooting skills.
Current technical knowledge of networks, hardware, and operating systems.
Help Desk Support Responsibilities
Administers first level of Help Desk calls, providing the solution or logging call for another technician.
Responsible for communication with other departments to keep them aware of system status, including any downtime or maintenance schedules.
Responsible for helping local Central Administration office with day to day issues.
Responsible for maintaining network accounts and passwords for company use.
Responsible for maintaining computer hardware and making repairs as necessary.
Responsible for establishing a stock of parts necessary for repairs.
Maintains hardware inventory database.
Maintains working knowledge of network, hardware and operating systems.
Communicates with IS Manager and Systems director regarding system changes, repairs, maintenance, and problem resolution.
Accountability for system uptime and overall operation.
Salary : $28-$30 / hr. (DOE)
Benefits
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
Full Time
Business Services
$53k-66k (estimate)
04/24/2024
04/27/2024
vanderhouwen.com
PORTLAND, OR
200 - 500
1987
KATHY VANDERHOUWEN
$10M - $50M
Business Services
Locally founded, women-owned, and nationally certified with WBENC, VanderHouwen is a premier staffing provider of technology, engineering, finance and accounting professionals for the Pacific Northwest. Our unique family-owned company offers individualized staffing services and solutions to our clients and candidates. It is our mission to provide outstanding customer service in a straightforward, ethical, personal, and responsive manner. We value building meaningful, professional relationships with each client as well as developing in-depth knowledge of their staffing needs and workplaces. We ...offer our eligible employees competitive benefits including medical, dental, vision, long/short-term care, 401k, and life insurance.
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The job skills required for Help Desk Support include Troubleshooting, Help Desk, Computer Hardware, Help Desk Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support positions, which can be used as a reference in future career path planning. As a Help Desk Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support. You can explore the career advancement for a Help Desk Support below and select your interested title to get hiring information.