Job Description. Position: Desktop Support Engineer. Location: 111 Monument Cir Indianapolis IN 46204 (On-Site). Duration: 12 Months. Client : Tech M (Salesforce). Responsibilities. Job Summary. As a Tech analyst you will assess, troubleshoot, and resolve employee requests in person or online as needed daily. Requests will vary from hardware and software to corporate infrastructure related issues requiring analysis & resolutions. You’ll provide o...
Responsibilities. Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk-side support services. Manage hard and soft break-fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of De...
Responsibilities. Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk-side support services. Manage hard and soft break-fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of De...
Responsibilities. Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Des...
Position: Desktop Support Engineer. Location: 1 North Waukegan Road North Chicago, IL 60064 (On-Site). Duration: 12 Months. Client : HCL (AbbVie). Minimum experience. – 48 Months of technical experience in Desktop and Technical Support, Service Delivery. Desired Qualifications. BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience. A Technical Certification (Microsoft/HP/Dell) and ITIL Certific...
Provide customer facing end-user support that includes. Break-fix support for Laptop, desktop, tablets, and associated hardware peripherals. IMAC support including large scale/bulk office moves/re-stack activities (all moves). Support for Operating System, base load software, MS Office suite and other business application. Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs. Access related issues with smart card,...
