Fundamental Mission:

The Business Development Manager is responsible for searching leads, identifying business opportunities, and materializing sales to increase company revenue and profits. They will build a strategy to develop opportunities that could include new products for the Industrial manufacturing sector (automotive, mining, construction, hydraulic cylinders, and circuits, shipbuilding) including pricing, volume, profitability, market share, and competitive landscape.

The BDM will continue to grow our Industry product line in North America (USA, Canada, and Mexico) for all manufacturing technologies (HRT, Forged, Cold Drawn, Profiled, etc.) from all production sites (USA, Brazil, France, and China). For this to happen, internal discussions with Engineering, Logistics, Sales Managers and Tech Sales Managers will be required, as well as discussions with external parties responsible for Procurement, Operations, Logistics, Process, and Product Engineering.

Essential Duties and Responsibilities include the following: 

• Research potential clients, arrange meetings, visit their respective manufacturing sites.
• Gather strategic information (competitors, potential demand, market share, current pains, added value, key people).
• Develop a commercial strategy (price, logistics, specs, services).
• Follow-up the quotations and timelines of the new developments.
• Regularly follow up with prospects.
• Manage relationship with buyers and follow-up on customer satisfaction.
• Maintain accurate records in our CRM tool of all potential client interactions.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Demonstrated outstanding courtesy and strong interpersonal skills in all customer interactions.
• Strong focus on customer satisfaction, loyalty, and follow up; established customer-centric culture of communication, collaboration, and accountability resulting in top tier performance.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Works well in an international and culturally diverse environment; Uses reason even when dealing with emotional topics.
• Self-motivated, team player with daily focus on goals
• Observation of safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions.
• Passionate about learning new technologies, new markets, and new revenue streams.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Industry-related expertise is required (automotive, mining, construction, hydraulic cylinders, and/ or circuits, shipbuilding).
• Must have excellent written, verbal, analytical, teamwork, and interpersonal skills.
• Customer service background desired (sales, inside sales, tech sales)
• Must be able to manage multiple tasks efficiently and effectively.
• Strong problem-solving and decision-making skills
• Ability to organize and prioritize workload and meet deadlines
• Proficiency in Microsoft Office applications; knowledge of MS Office products, i.e. Word and Excel.
• Advanced organizational skills to allow for the easy retrieval of files and documents.
• Excellent customer relations skills.

Education/Experience:

• 4-year degree in technical and/or commercial field required.
• 2-5 years of experience in sales, technical sales, and/or commercial capacity in the industrial manufacturing sector is required.
• Previous experience in industrial distribution or metal service center or similar is required.
• Commercial, corporate strategy, and/or marketing experience in the Industry sector required (automotive, mining, construction, hydraulic cylinders, circuits, shipbuilding).

Travel Requirements:

• This position will require 30% international and domestic travel.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.