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About Us: Uwajimaya, a family-owned business, and a cornerstone of Asian grocery retailing since 1928, is seeking dedicated individuals to join our dynamic team. With a legacy of excellence and a commitment to providing exceptional customer experiences, Uwajimaya has grown to become the premier destination for Asian food culture in the Pacific Northwest.
Who We're Looking For: We are seeking individuals who are passionate about delivering excellent customer service, driven to excel in their roles, and motivated to contribute to our vibrant team. Whether you're a seasoned professional or eager to start your career, we welcome candidates from all backgrounds who share our enthusiasm for food, customer service, and Asian culture.
We offer:
A flexible, friendly, and diverse work environment
Competitive starting wages
Employee discounts on food and gift items
Paid holidays from day one
Excellent health benefits
Retirement plan
Paid time off
Long term disability
Life insurance
Opportunities for growth and advancement
Supplemental insurance options available
Position Summary:
The Front End Supervisor plays a crucial role in the department's day-to-day operations to achieve both departmental and store objectives. Working closely with the AFEM (Assistant Front End Manager), the supervisor focuses on maintaining operational efficiency to meet RFB standards. This involves the training and development of staff, enhancing task performance, and promoting positive customer interactions. As a frontline leader, the supervisor addresses employee behavior matters and provides guidance. They oversee staff activities, including managing breaks and lunches. Furthermore, they prioritize compliance with governmental regulations and company policies, ensuring a safe work environment. The supervisor actively engages with customer concerns, resolving issues promptly. Through their excellent customer service, they set a standard for the team to follow while upholding company policies, guidelines, and procedures. Reporting to the FEM (Front End Manager) and AFEM, the supervisor works in partnership with the RCS (Retail Central Services) Team.
Position’s Key Responsibilities:
Provide Training and Development of Staff.
Maintain Employee Relations and Engagement.
Make Timely Resolutions of Customer or Employee Needs or Concerns.
Assure Food & Workplace Safety is Adhered to.
Confirm Accurate Data of All Administration Functions.
Maintains Ready for Business (RFB) standards.
Maintain Vendor, Customer, and Corporate Relations.
Other duties as assigned.
Starting at $21.75/hr., Depending on Experience.
Position Requirements:
Must be at least 18 years of age.
High school diploma or its equivalent.
Prior retail experience and knowledge of Asian products preferred.
Excellent customer service.
Knowledge of basic math skills, ten key/calculator.
Flexible schedule.
Must be able to lift at least 50 lbs.
Full Time
Retail
$42k-62k (estimate)
03/31/2024
05/30/2024
uwajimaya.com
RENTON, WA
200 - 500
1928
Private
DON SAKAI
$10M - $50M
Retail
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Front End Supervisors coordinate and train Front End Clerks.
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Was hired as cashier and quickly promoted to front-end supervisor to train and evaluate others on the cash registers, scanners, and affiliated POS systems.
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Ensuring that retail products are stocked, store displays are appealing and that front end team members are providing customer assistance.
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Maintain a great work environment and customer service for the front end of the store.
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Managed all tasks associated with the front of the store.
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Career tips from people on Front End Supervisor jobs
Front end supervisors are the leaders of the retail world.
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