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Work Schedule:
This is a full time, 40 hours per week position scheduled to work shift Monday-Friday between the hours of 12pm-8:30pm. Applicants hired into this position can work remotely from most states. This will be discussed during the interview process. Hours may vary based on the operational needs of the department.
Be part of something remarkable
Bring your excellent customer service skills to UW Health Information Systems and work for the #1 hospital in Wisconsin!
We are seeking a Service Desk Specialist to:
At UW Health, you will have:
Education:
Minimum – Associate Degree in Healthcare, Information Technology, Business, or related field.
Two (2) years combination of relevant experience and education may be considered in lieu of a degree.
Preferred – Bachelors or Masters degree in Healthcare, Information Technology, Business, or related field strongly preferred.
Work Experience:
Minimum –
Licenses and Certifications:
Minimum – None
Preferred - Help Desk Institute (HDI) Troubleshooting and Problem-Solving Boot Camp, ITIL Foundation certification
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives, and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous, and People of Color (BIPOC) individuals, LGBTQ and non-binary identities, women, persons with disabilities, military service members, and veterans are strongly encouraged. EOE, including disability/veterans.
View Full Job Description
UW Hospital and Clinics benefits
Full Time
Hospital
$44k-54k (estimate)
11/05/2023
06/13/2024
uwhealth.org
MADISON, WI
3,000 - 7,500
1924
NGO/NPO/NFP/Organization/Association
KATHLEEN A ORIEL
$1B - $3B
Hospital
UW Health is an academic medical center for the University of Wisconsin that focuses on research, education and patient care activities.
The job skills required for Service Desk Specialist include Troubleshooting, Customer Service, Technical Support, Service Desk, Problem Solving, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Specialist positions, which can be used as a reference in future career path planning. As a Service Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Specialist. You can explore the career advancement for a Service Desk Specialist below and select your interested title to get hiring information.