Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role 

Contribute to a dynamic & professional environment providing comprehensive support to the Managing Director, Strategy & Innovation in achieving Community Tennis goals and assist the department with various aspects of the day-to-day operations.

• Maintain calendar and logistical coordination of conference calls, meetings, including preparing necessary materials (pre reads & meeting summaries).
• Prepare and organize documents, reports, and presentations with meticulous attention to detail
• Assist in coordinating office activities and operations to secure efficiency and compliance with company policies.
• Organize and maintain physical and electronic files, ensuring accuracy and accessibility.
• Arrange travel itineraries, accommodations, and logistics ensuring smooth travel experiences.
• Create reports for the department using Microsoft Word, Excel and PowerPoint.
• Managing vendor relationships, including entering into new and maintaining existing agreements in coordination with the legal department, tracking services rendered, and processing invoices
• Assist in communication with Sections, vendors, volunteers and partners
• Oversee processes including purchase orders and travel/expenses for the department.
• Prepare correspondence and manuals, process supply orders, and expense reports
• Maintain accurate accounting records and manage department administrative needs in compliance with USTA policies and procedures
• Other project support as assigned by the Operations Manager, Community Tennis.

Who You Are

• Minimum of 3 years of experience working in a professional office or corporate environment, preferably supporting executives.
• This position is designated as "hybrid/flex" in Orlando. Role requires working in the Orlando office 3 to 4 days a week with 1/2 day remote
• Strong attention to detail with the ability to produce accurate and high-quality work.
• Strong proficiency required in using office software (Microsoft Office Suite, Google Workspace), Social Media, and other relevant tools. Familiarity with calendaring is essential.
• Demonstrated professionalism when dealing with executives, clients, and colleagues.
• Excellent organizational skills
• Proactive and self-motivated, capable of taking initiative and anticipating the needs of the executive team.
• Exceptional organizational and multitasking abilities, capable of managing multiple priorities and deadlines.
• Ability to adapt to a fast-paced work environment and handle unexpected changes or challenges.
• Excellent written and verbal communication skills, maintaining a clear and concise communication style.
• Demonstrated ability in organization, planning, coordination, and data management
• Maintain a high level of discretion and confidentiality when handling sensitive information.
• Position is considered non-exempt

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 3%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $5,000 for tuition reimbursement, per academic year.
• Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

The expected range for the base salary for this position is $40,000- 46,000 with paid overtime. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.