JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job Summary/Goals The Business Manager is a strategic role within the Work Dynamics Consulting organization working alongside the Americas Regional Lead for Consulting to drive business strategy and ensure operational outcomes. The Business Manager is focused on overseeing strategic business and operational initiatives and programs that have an impact on the Consulting’s productivity. This individual plays a pivotal role in collaboration and coordination with stakeholders in related businesses and across regions. They must demonstrate a strong level of business acumen, be highly organized with a panache for presentations, have exceptional quantitative analysis skills, and be highly skilled at problem solving and collaboration. Essential Duties and Responsibilities Business Management: Identify opportunities to streamline strategic and operational practices for the business (and specifically within their region) PMO Lead for the implementation of operational initiatives to improve efficiencies, people engagement and collaboration Works closely with platform teams to provide operational support to Consulting Runs key reports for the Regional Lead to enable business operations (e.g. sales reports, supply/demand reports, etc) to enable business decisions Supports the Regional Lead in key operational meetings to help “run the business” (e.g., supply/demand meetings, sales update meetings, etc.) Shares best practices and identifies opportunities for continuous improvement related to operational processes Participates in business planning with the Regional Lead and prepares content and/or summarizes key outputs Performing special projects as directed or on behalf of the Regional Lead Attends leadership meetings with the Regional Lead to track actions and/or capture opportunities to streamline and knowledge share Participates in the business managers network across JLL to work collaboratively and to share knowledge and best practices Client Engagement: Tracks and reports on NPS for the Regional Lead Support People Engagement: Work with HR to support and promote people related initiatives. Support people survey follow up – actions and communication required by the Regional Lead; track and report on key initiatives Ensure business input to and promotion of employee recognition programs (in partnership with HR) Support talent review planning activities to help tailor and message the HR processes to the region, in collaboration with the communications team Diary, Meeting & Event Preparation Work closely with EA to: Ensure meeting preparation and follow up Review upcoming meetings for the week to ensure the Regional Lead has all the necessary information, the agenda and objective of the meeting Determine priorities and identify opportunities to simplify Marketing & Communications: Working alongside internal communications director to input into internal and external communications plan Supports Regional Lead input into presentations, reports, or other communication packs for internal and external stakeholders in collaboration with the Communications team Promote One JLL story telling – identify, capture and share Skills Strong communication, strategic thinking and problem-solving skills. Highly developed project management skills with impeccable attention to detail. Exceptional computational & analytical skills: ability to build data-driven decks and communicate data insights in a crystal-clear way. Proven ability to work effectively with stakeholders at the most senior of levels and manage complex projects across multiple services and geographies. Independent worker with a proactive, flexible approach and ability to meet tight deadlines. Excellent organizational skills with the ability to effectively plan and prioritize workload. Enthusiastic, versatile, motivated, with a ‘can do’ attitude. Excellent English written/ verbal communication skills Estimated compensation for this position is: 100,000.00 – 120,000.00 USD per year The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. Location: On-site –New York, NY If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Flexible and Remote Work Arrangements may be available JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. 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