University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.
Posted Job Title
Executive Director, Human Resources Services (Hybrid Eligible)
Job Profile Title
Executive Director B
Job Description Summary
A member of the Division of Human Resources senior leadership team and reporting to the Senior Vice President, Human Resources, this role has responsibility for providing strategic direction and leadership to the Solution Center, Onboard@Penn , Records, Human Resources Information Management and HR Communications. The Executive Director, Human Resources Services, will develop and maintain relationships with leadership within the Division of Human Resources and across Penn schools/centers, ensure compliance, review and improve processes and ensure efficiency of all functional areas.
Job Description
Division of Human Resources
The Division of Human Resources is dedicated to the recruitment, retention and development of a highly qualified, committed and diverse group of individuals who support the University's goals of increased access, integrated knowledge and local and global engagement. To accomplish this, we strive to:
Hire, retain and develop a talented, diverse and dedicated workforce.
Offer a generous total compensation package.
Provide numerous opportunities for professional development and advancement.
Support and enhance the work experience for our faculty and staff.
Partner with our schools, centers and departments to help them advance their, and the University's overall, business needs.
Create and maintain a supportive environment.
Ensure that our faculty and staff have the necessary knowledge and skills to perform effectively and develop professionally.
Support the personal needs of our faculty and staff and their families.
Learn more about Penn's Division of Human Resources HERE .
The Position
A member of the Division of Human Resources senior leadership team and reporting to the Senior Vice President, Human Resources, this role has responsibility for providing strategic direction and leadership to the Solution Center, Onboard@Penn , Records, Human Resources Information Management and HR Communications. The Executive Director, Human Resources Services, will develop and maintain relationships with leadership within the Division of Human Resources and across Penn schools/centers, ensure compliance, review and improve processes and ensure efficiency of all functional areas.
Key Responsibilities
Provide strategic direction of and manage Human Resources Services team (Solution Center, Onboard@Penn , Records, HRIM and HR Communications). Ensure alignment with the priorities and strategic goals of the University, SEVP, and Division of Human Resources.
Provide leadership to newly created HRIM Manager and ensure efficient operations of this function.
Develop and maintain cross functional partnerships with Division of Human Resources leadership, which contribute to effective operations and compliance.
Engage with school/center Human Resources leadership and external partners including Workday Operations and Payroll, to collaborate on shared goals and support their objectives and operations.
Identify and obtain sound and accurate metrics. Determine opportunities to improve the processes and outcomes of Human Resources Services, as well as other areas of Human Resources.
Analyze results and trends and implement enhancements to the processes of Human Resources Services as appropriate. Engage Human Resources Services team in the compilation, review, presentation, and implementation of actions resulting from review of relevant data and statistics.
Manage the identification, development, implementation and administration of comprehensive and compliant policies and procedures through collaboration with members of Core Human Resources and School/Center Human Resources Leadership.
Participate in campus-wide or department-specific strategic projects, committees, and working groups as needed and cascade information to Human Resources Services team and Division of Human Resources leadership for informational purposes and appropriate response. Qualifications
The successful Executive Director of HR will have a Bachelor's Degree (Master's preferred). Minimum of seven to ten years of experience in an HR role. Seven to ten years of progressive management experience in Human Resources. Analytic rigor and the ability to strategize solutions that meet long-term objectives. Demonstrated experience in planning and implementing large-scale projects. Ability to influence and manage competing stakeholders. Excellent interpersonal skills with ability to interact at all levels of the organization. Experience with Workday or similar HCM program. Professional certification in Human Resources preferred.
Other attributes include skill managing politically sensitive issues within a complex higher education environment; experience in long-range planning for programs in a changing academic environment without sacrificing quality; proven leadership skills combined with tact and diplomacy; outstanding interpersonal and communications skills; strong conceptual, analytic and problem-solving skills; self-starter with drive, persistence, discretion and integrity.
Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.
Department / School
Human Resources
Pay Range
$129,695.00 - $203,897.00
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay