University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.
Posted Job Title
Education Administrative Assistant, Morris Arboretum
Job Profile Title
Administrative Assistant A
Job Description Summary
The Education Administrative Assistant is a critical member in the education department. Reporting to the Director of Education, this position is a primary point of contact for external constituents looking to schedule programming at the Arboretum, as well as receiving, maintaining and organizing records and schedules within the department.
This position works closely with the Assistant Director of Youth and Visitor Education in scheduling tours and programs at the Arboretum. This position is responsible for organizing the education volunteer calendar ensuring volunteers are scheduled for education programs. This position also collaborates across Arboretum departments including Visitor Experience, Finance, Horticulture and Development to ensure programs run smoothly.
This position will assist in all areas of the education department as needed, including summer camps, Penn student groups, conferences, visitor events and phone reception.
Availability required for some evening and weekend hours as needed throughout the year.
Job Description
Receive inquiries, schedule and take payment/information for education programs including but not limited to schools, summer camps, scouts, and other private groups. Serve as main point of contact for visiting groups.
Schedule volunteer calendar for private group tours, daily visitor tours, and volunteer continuing education. Serve as main point of contact for education volunteers.
Work closely with Assistant Director of Youth and Visitor Education in program evaluation, and creation.
Collaborate with Visitor Experience staff to ensure smooth entry and arrival for groups as well as any needed site rental and/or catering needs.
Collaborate with School Outreach Coordinator in scheduling Northwest Philadelphia groups for ESP program.
Maintain education department metrics and collaborate with development office on information needed for donor support.
Work with finance office on tracking/reporting income and admission
Other duties as assigned.
Qualifications
Associate's degree in a related field,
1-2 years' experience in an office administration role,
Experience working with volunteers,
Comfortable working with multiple calendars and complex scheduling,
Excellent attention to detail,
Excellent written and verbal communication, especially via telephone and email,
Strong customer service experience,
Comfortable with learning new software platforms, online registration systems, etc.
Proficient with MS Office suite of products,
Ability to work collaboratively.
About the Morris Arboretum of the University of Pennsylvania
The Morris Arboretum of the University of Pennsylvania inspires an understanding of the relationship between plants, people and place through education, research and horticultural display. Located in the Northwest section of the city, the Morris Arboretum is a destination for plant lovers from Philadelphia and beyond. The home to a collection of more than 13,000 woody plants and host to special and educational events. Morris Arboretum is a hub for botany, horticulture and urban forestry and a special part of Penn.
More about the Morris Arboretum can be found here: Morris Arboretum of the University of Pennsylvania
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Morris Arboretum
Pay Range
$16.60 - $25.01
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay