Job Overview

TuSimple’s Receptionist is the first person to greet both internal and external clients each morning. They support a wide range of employees and leaders throughout the organization

In this role, the Receptionist is responsible for providing a welcoming experience, coordinating visitors, preparing some documentation, reports, and conducting ad-hoc analysis. They will support the seamless flow of office operations. This is a temporary position that may continue for 4-6 months or longer as needed. 

Opportunity, Responsibilities, & Mission

• Provides superior guest services by welcoming all guests and employees arriving with a smile, offering assistance or guidance with their needs, and answering questions.

• Owns front desk responsibilities and maintains a consistent presence at reception. 

• Maintains an organized and clean reception area.

• Coordinates visitor management process, including meals/catering, meeting room reservations and set up, and the sign-in process.

• Ensures all employees and guests understand and follow appropriate security procedures.

• Welcomes new hires and supports the new hire onboarding process. 

• Facilitates onsite parking by processing parking transponders and validation requests. 

• Assists with shipping and receiving of packages, and distributing incoming mail and packages to the appropriate parties.

• Assists with basic clerical or facility tasks and requests, as assigned.

• Assists with employee engagement by supporting the team in hosting events and celebrations.

Experience & Skills - Required

• 1-2 year of clerical or administrative experience

• High school diploma or equivalent

• Ability to drive amazing customer experiences and results through team development.

• Ability to structure and develop thoughtful and practical recommendations driven by fact-based analysis.

•  Ability to independently develop presentations for communication with team members.

• Ability to stay organized when managing multiple projects with varying priorities. 

• Proven ability to maintain excellent attention to detail and accuracy.

• Experience with diplomatically managing multiple commitments to customers, staff, and operations.

• Strong interpersonal, written, and verbal communication skills. Ability to collaborate with multiple stakeholders, understand and interpret stakeholder needs.

• Ability to lift up to 45lbs on a regular basis.

Behavioral Competencies

• Intellectually curious with a strong bias to action.

• A strong drive to take initiative and willingness to own projects and see them to completion.

• Exceptional interpersonal, oral, and written communication skills. Capable of listening and obtaining clarification, changing approach or method to best fit the situation. Able to effectively partner with cross-functional teams to coordinate activities and accomplish goals.

• Team driven, but demonstrates the ability to work independently, under firm deadlines in a fast-paced environments

• Demonstrate competency to adapt to any environment and be flexible when priorities shift.