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Provide operational and administrative support for the Academic Advising department with an emphasis on providing excellent customer (student) service.
Serve as a primary point of contact for Academic Advising front office, answering calls and emails and transferring calls/emails to the department.
Tend to the front desk, greeting walk-in visitors and assisting them in answering inquires. Direct visitors as needed to the appropriate department.
Perform general office administration tasks including but not limited to, photocopying, data entry, filing, and records maintenance.
Receive, scan, log, or direct confidential student documents/records, adhering to College, State, and Federal guidelines.
Review and maintain website for campus advising coverage.
Review Starfish alerts and assign flags notices to assigned academic advisor.
Connect students with academic advisors (virtually).
Address academic advising emails, forwarding the assigned academic advisor when necessary (Starfish).
Review and respond to all student Starfish Intake forms.
Maintain records and reports for certification and assessment purposes.
Associate's degree or equivalent education in any field. Degree requirement may be substituted with equivalent work experience.
One year of related professional work experience, preferably in an academic setting.Interpersonal and customer service skills.
Excellent written and verbal communication skills.
Experience in higher education.
Full Time
$48k-63k (estimate)
01/12/2024
04/06/2024
tuslascc.edu
Tulsa, OK
<25
The job skills required for Academic Support Specialist include Customer Service, Administrative Support, Verbal Communication, Academic Advising, etc. Having related job skills and expertise will give you an advantage when applying to be an Academic Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Academic Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Academic Support Specialist positions, which can be used as a reference in future career path planning. As an Academic Support Specialist, it can be promoted into senior positions as an Assistant Student Activities Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Academic Support Specialist. You can explore the career advancement for an Academic Support Specialist below and select your interested title to get hiring information.