Overview

TSNE (tsne.org) is working to build to a more just, equitable society. We do this by providing capacity building services, consulting and training services, and operational support for hundreds of nonprofits, foundations, community-based groups, and others working for social change. We are partners and colleagues working collaboratively to support areas critical for organizations, including property management, leadership development and support, finance and accounting, human resources, and organizational development. We live by our values as an organization, and are committed to identifying, including, and valuing the unique skills, perspectives and knowledge of each member of our team.

About our Values:

• Justice - A just society is one in which all people have the dignity, resources, power, and self-determination to fully thrive. We seek to create a more just world in all of our work.
• Progress - We commit out resources, expertise, and energy to delivering high quality support and services that make movement toward a more just world possible.
• Impact - We work collaboratively with others to build the capacity and sustainability of organizations who work toward social good.

Responsibilities

As part of the Executive Team, the Chief Strategy Officer (CSO) is responsible for the development, implementation, and communication of strategies that forward TSNE’s mission. With the President and CEO, the CSO serves as the external relationship manager, and also works in close partnership with internal management to ensure strategies are actionable and aligned with TSNE’s programs, services, mission, and values. The CSO works collaboratively with the CEO and the Executive Team to identify areas of opportunity, facilitate the development of strategic growth plans, incubate and ensure the execution of strategies, and communicate the plans to ensure internal and external stakeholders are well informed. The CSO will be a knowledgeable expert on issues impacting the national nonprofit landscape, identify prospective impact areas for TSNE, and develop relationships throughout the sector to forward TSNE’s impact and growth.

The CSO will have expertise and strong knowledge of program and service infrastructures to inform strategy development and internal process improvements related to strategic growth, exhibit a clear understanding of the impact of short-term needs on long-term strategies, possess strong knowledge of the national nonprofit philanthropic landscape, a deep understanding of the nonprofit capacity-building and/or intermediary field, a collaborative and open work style, a solution-focused sensibility, a clearly articulated and demonstrated commitment to equity and racial equity, possess strong and clear writing and oral communication skills, astute in interpersonal skills, and possess the ability to understand and navigate issues from both a 50,000 feet level and on the ground at 500 feet.

Essential Functions

Leadership, Management, and Strategy

• Oversee and implement all aspects of TSNE’s strategy development, including the strategic planning process.
• Communicate with internal and external stakeholders to ensure buy-in and understanding of TSNE’s strategy.
• Identify and pursue advancement, funding, and partnership opportunities that advance TSNE’s strategic and program goals locally and nationally.
• Build and create relationships with nonprofits, philanthropy, government, and other stakeholders.
• Ensure TSNE’s presence in national, regional, and local sector gatherings and convenings.
• Participate in panel discussions, conferences, and meetings.
• Develop and implement an advancement strategy, including identifying and stewarding foundation relationships and cross-sector partnerships.
• Ensure the creation of reports, studies, articles, blogs, and thought pieces to increase sector knowledge.
• With the CEO, develop advocacy strategies that advance the mission, values, and work of TSNE.
• Ensure TSNE’s external facing content and collateral are mission aligned, compelling and informative.
• Facilitate internal learning that supports strategy development and understanding of the sector.
• Ensure the creation of analytic reports related to strategy implementation, and trends in the sector for senior leadership.
• Publicly represent TSNE with the media and external constituency groups including community, governmental, and private organizations and build excitement for TSNE’s mission.

Team Management and Development

• Lead and develop a diverse, high-performing team.
• Lead incubation for all new services and programs.
• Work closely and in collaboration with the Chief Program and Impact Officer, Chief Financial Officer, Chief People and Culture Officer and General Counsel to ensure alignment of strategy, programs, and services across the organization.
• Mentor and develop staff using a supportive and collaborative approach; assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
• Support the ongoing development and implementation of a distributive leadership model.
• Develop and manage a system to cross train team members and to ensure back-up for key administrative functions.
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Ensure staff members receive timely and appropriate feedback, training, and development that supports individual and team growth.
• Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.

Complete other tasks and projects related to the job, as needed.

Qualifications

Many folks who are impacted by biased professionalism standards, such as women, LGBTQIA , BIPOC, and individuals with disabilities, tend to only submit an application if they meet every requirement listed. At TSNE, we are always looking for enthusiastic candidates who are the best fit for the role, both culturally and through experience. If you believe you’d be a good addition to our team, we look forward to your application!

• Ten or more years of experience in a nonprofit leadership position.
• Strong knowledge of program and service infrastructures.
• Strong supervision experience required.
• Prior experience working in development and/or advancement.
• Strong communications skills.
• Strong project management skills.
• Outstanding relationship management skills with significant experience.
• Experience in designing and implementing a program or service line.
• Experience working on and/or with advisory boards highly preferred.
• Proficiency with MS Office suite.
• Knowledge in Salesforce, Intacct, and/or Concur is a plus.
• Ability to pay close attention to detail.
• Demonstrated skill in providing a high level of service to multiple clients, ideally in a nonprofit context.
• Experience working as part of a team delivering coordinated services highly desirable.
• Superior written and verbal communication skills, with demonstrated diplomacy and tact.
• Good creative problem-solving skills.
• Ability to juggle multiple tasks and priorities in a fast-paced work environment.
• Commitment to the work of social and economic justice organizations.

You also believe in and embody our organizational values and the below core competencies:

• Communication – The ability to effectively exchange ideas, concepts, facts, and data with diverse audiences.
• High standard of integrity, ethics, and professionalism – The highest standards of integrity, ethical practices and professionalism are demonstrated in all aspects of work, including interactions with others, decision-making, and the development and delivery of work product. The ability to integrate core values, equity, integrity and accountability throughout all organizational practices.
• Relationship management – The ability to develop and nurture positive, productive relationships with others.
• Collaboration – The ability to collaborate vertically and horizontally throughout the organization and with others.
• Technologically and organizationally functional – Computer skills and demonstrates willingness to learn additional, specific platforms. Also understands and follows the policies and procedures applicable to all staff.

And a strong combination of the following qualifications:

• Soft Skills including exceptional discretion and judgment. Effective verbal and written communication skills with a wide audience. Ability to build productive and successful range of relationships and effectively serve in roles ranging from trusted advisor, teammate, subject matter expert and to coach.
• Demonstrate cultural awareness and some understanding of fostering an inclusive, culturally sensitive, environment. Willing to ask questions, learn, and constructively share and accept feedback. Must be adaptable to a range of audiences and dynamics.
• Just do good work by providing high quality work in fast-paced environment. Strong analytical skills are necessary. Must be flexible and able to manage multiple changing priorities and projects, and be organized and detail oriented. Provide excellent customer service by being on-time and accurate.

Physical Demands/Work Environment

The physical demands described for this position are that of a typical office environment. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Ability to sit and/or stand for extended periods of time in front of a computer screen is an essential aspect of the position. There may be a need to lift and/or move materials or equipment.

Location: Work will be performed between our office located at the NonProfit Center at 89 South Street, Suite 700, Boston, MA 02111 and your home office. This position is required to be on-site at least once per month and may require flexibility.

Schedule: This position is full-time at 37.5 hours per week and hours are flexible within reason.

Compensation and Benefits

Compensation: The salary for this position is $230,660.

Benefits: This position is eligible for a full benefits package including:

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and up to 487.5 hours of accrued health leave time for benefited staff annually.
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
• Low-cost Guardian Dental and Vision.
• Flexible Spending Accounts (FSA) for Health and Dependent Care.
• Employer-paid Life, Long- and Short-Term Disability Insurance.
• Employer-paid Pension and Employee-paid Tax-Deffered Annuity through TIAA.
• Up to $1,080.00 in annual commuter subsidy
• No meetings after noon on Fridays.
• ...and more!

TSNE strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual’s performance and job qualifications. TSNE prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE's EEO statement extends to volunteers, interns, contractors, vendors, and clients.