Description. Under the direction of the Branch Manager, the Member Service Representative II is responsible for handling all customer requests within the confines of established policies and procedures. Travel is required to other locations and employee must be able to work flexible schedules to meet the needs of each branch location. Reliable transportation is also required. RESPONSIBILITIES. The essential functions include, but are not limited ...
Description. OVERVIEW. Oversee and optimize all facets of loan servicing operations. Provide strong leadership for the loan servicing team, and ensure compliance with regulations, all while fostering member engagement. Responsible for developing and maintaining a deep understanding of the credit union's loan products, services, and staying current with industry trends, regulations, and best practices in loan servicing. Responsibilities. Provide c...