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Vendor Operations Manager
Truist Bank Richmond, VA
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$120k-146k (estimate)
Full Time | Banking 1 Month Ago
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Truist Bank is Hiring a Vendor Operations Manager Near Richmond, VA

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

111

Please review the following job description:

Provide leadership responsibility for Vendor/Supplier Managers. Primary liaison between the Business Unit (BU) and Third Party Risk Management (TPRM). Serve as the subject matter expert to manage the relationship within the business unit and vendor to improve risk, cost, quality, and ease of doing business across the business unit. Liaises with TPRM to ensure all managed services are in compliance with TPRM Standards and Policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Identify and manage vendor risks per the Third Party Risk Management policies and guidelines.

2. Monitors third party service relationships to manage risk, ensure quality of service delivery, internal client satisfaction, operational efficiencies and achievement of target cost savings.

3. Responsibility may include large/complex or high-risk relationships. Manages large projects without oversight. Drives process improvement initiatives.

4. Communicates team vision, gives clear direction and enables enterprise-wide thinking within team of Supplier Service Managers.

5. Assist with negotiations and decision making on contracts, Master Agreements, and/or Statements of Work with spend in excess spend of $100MM.

6. Ensure contract compliance for documented terms and conditions.

7. Operate and deliver results in a highly matrixed, integrated team environment.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. College degree or equivalent work experience.

2. Seven or more years of experience in business functions or equivalent experience in sourcing, procurement, supply chain, contract management, or materials management.

3. Resourceful self-starter with proven ability to work as part of a geographically distributed team leveraging virtual communication/interaction.

4. Excellent communication skills; effective at identifying issues; problem solving; influencing and coordinating action resolution; and communicating regularly with Executive Leadership.

5. Skilled at identifying risk, developing mitigation plans, and managing resolution.

6. Strong understanding of business processes and how they are supported by the Vendors service.

Preferred Qualifications:

1. Experience using Vendor Management Systems.

2. Mortgage Industry Experience.

3. Experience with management of third-party suppliers, onshore and off-shore.

4. Master's degree in Business Administration, Finance, Supply Chain Operations, Procurement, Management of Logistics or equivalent.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting/Standing/Walking/Bending/Lifting

? Sitting (if checked, indicate frequency)

Frequently (25% - 50% of the time)

? Standing (if checked, indicate frequency)

Choose an item.

? Walking (if checked, indicate frequency)

Choose an item.

? Bending (if checked, indicate frequency)

Choose an item.

? Lifting (if checked, indicate pounds)

Choose an item.

? Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

? Manual Dexterity / Keyboarding 

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

? Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

? Travel (Must select one)

Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$120k-146k (estimate)

POST DATE

03/14/2024

EXPIRATION DATE

04/23/2024

WEBSITE

truist.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

>50,000

FOUNDED

2019

TYPE

Public

CEO

KELLY S KING

REVENUE

$10B - $50B

INDUSTRY

Banking

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Truist is a North Carolina-based financial institution that provides personal and commercial banking products and services for individuals and businesses.

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